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Mssp Onboarding & Enablement Consultant
Sanganan IT Solutions Pvt Ltd.Bengaluru, Republic Of India, IN1 day ago
Job descriptionDeep technical expertise Strong consulting skills Ability to deliver onboarding excellence across both security and IT domains Lead onboarding of MSSP customers to : Microsoft Sentinel, Defender for Endpoint, Defender for Identity, Defender for Office 365 Microsoft 365 (Exchange, SharePoint, Teams, Intune), Azure (VMs, Entra ID, networking) Coordinate onboarding activities across SOC and MSS teams, ensuring consistent documentation, SLA alignment, and escalation workflows. Conduct onboarding workshops and walkthroughs for SOC and MSS services. Present MSSP operational workflows, escalation matrices, and SLA / OLA expectations. Act as a trusted advisor during onboarding and early operations to ensure customer readiness and satisfaction. Create and maintain onboarding guides for : Log source integration (firewalls, endpoints, cloud services) Device registration and policy enforcement (Intune, Entra ID) Alert taxonomy, escalation matrix, and ticketing workflows Microsoft 365 user onboarding and support procedures Maintain onboarding playbooks, SOPs, and customer-facing documentation. Automate onboarding tasks using PowerShell, KQL, Microsoft Graph API, and Logic Apps. Collaborate with JIRA Service Management consultants to align ticketing workflows with onboarding milestones. Support automation of device onboarding, RBAC configuration, and alert enrichment. Ensure onboarding processes comply with ISO 27001, SOC2, NIST frameworks. Align onboarding deliverables with contractual SLAs and OLAs. Support audit readiness through documentation and process standardization. SOC Analysts & Automation Engineers for security onboarding IT Support Engineers & Team Leads for Microsoft 365 / Azure onboarding Service Delivery Managers for customer engagement and SLA alignment Bachelor’s degree in Cybersecurity, Information Systems, or related field Required : Microsoft Certified : Security Operations Analyst Associate Preferred : Microsoft Certified : Defender XDR Intune Administrator Azure Administrator (AZ-104) ITIL Foundation Strong hands-on experience with : Microsoft Sentinel, Defender EDR / XDR, KQL Microsoft 365 (Intune, Exchange, Teams, SharePoint), Azure (VMs, Entra ID) Familiarity with onboarding automation using PowerShell, Graph API, and Logic Apps
MSSP Onboarding & Enablement Consultant (Cyber Security + MSS)
Job Type : Full-Time
Location : Noida / Singapore (SGT timezone alignment)
- WORK FROM NOIDA OFFICE, PLEASE DON'T APPLY IF YOU ARE LOOKING FOR HYBRID OR WORK FROM HOME
- Short notice period or immediate joiners are preferred.
Job Overview
We are seeking a versatile and customer-centric MSSP Onboarding & Enablement Consultant to lead onboarding efforts across both Security Operations (SOC) and Managed IT Services (MSS).
This role is pivotal in ensuring seamless integration of Microsoft 365, Azure, Microsoft Sentinel, Defender XDR, and related services into MSSP customer environments.
The ideal candidate will possess :
Key Responsibilities 1. Unified Onboarding Execution (SOC + MSS)
2. Customer Enablement & Process Sharing
3. Documentation & Guide Development
4. Integration & Automation
5. Governance, SLA & Compliance Alignment
6. Cross-Team Collaboration
Work closely with :
Required Skills & Qualifications Education
Certifications
Technical Skills
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Onboarding Consultant • Bengaluru, Republic Of India, IN
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