Senior Manager - Inside Sales is a strategic leadership role responsible for driving sales performance across their entire team while ensuring operational efficiency, process adherence, and team development. This role requires a seasoned leader with a keen focus on sales strategy, team management, and revenue growth.
Key Responsibilities :
Team Leadership & Development -
- Conduct regular performance reviews, coaching, and development sessions with Sales Managers to ensure continuous improvement in sales processes and strategies
- Mentor and develop high-potential team members, ensuring a strong leadership pipeline within the sales division
Sales Strategy & Execution -
Collaborate with the leadership team to design and execute sales strategies that align with the company’s growth objectivesDrive revenue and admissions targets by creating a high-performance culture that fosters collaboration and excellenceMonitor key performance indicators (KPIs) for Sales Managers and their teams, ensuring monthly and quarterly targets are met or exceededOperations & Process Management -
Implement sales processes, guidelines, and best practices to ensure operational efficiency and consistency across teamsRegularly review and optimize workflows, reporting tools, and sales technologies to improve the team's productivity and performanceEnsure accurate tracking and reporting of sales performance through the CRM system, ensuring all teams follow protocolCollaboration & Cross-Functional Interaction -
Work closely with the marketing, product, and customer success teams to create a seamless experience from lead generation to customer conversion and post-sales onboardingProvide feedback to the product and marketing teams to drive course improvement and the development of new offerings based on customer insightsParticipate in leadership meetings to share team performance updates, discuss challenges, and propose solutionsData-Driven Decision Making -
Analyze sales performance data and provide actionable insights to senior managementUse data to forecast sales performance, identify areas for growth, and develop strategies to improve conversion ratesIdeal Candidate Profile :
Education : Bachelor’s degree in any technical field
Experience : Minimum of 7-10 years of experience in sales, with at least 5 years in a leadership role managing teams in a fast-paced, target-driven environment, preferably in EdTech or E-learning.
