Senior System AdministratorConfidential • Chandigarh

Senior System Administrator

Confidential • Chandigarh

6 days ago

Job description

The Senior System Administrator would be responsible for handling advanced first level support of service requests in a professional and timely manner

This relates to all technology, including workstations, resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats

Job Responsibilities

Desktop operating system maintenance, troubleshooting, and diagnosis.
Desktop connectivity troubleshooting
Application installation and support
Printer installation and support
Client VPN installation and support
Microsoft Office Suite Support
Desktop antimalware administration and resolution
Active Directory user management and troubleshooting
Exchange / Office 365 user management and troubleshooting

Must Haves

Good conceptual understanding of Windows desktop OS
At least 3 years of Windows desktop end-user technical support
Excellent written and verbal communication skills
Excellent customer service skills

Added Advantage

Conceptual understanding or hands-on experience on Backups & Firewalls.
Networking skills (Windows, CISCO).
VMWare Certified
MCSE or CCNA or A+ certification.

Skills Required

VMware, Vpn, Ccna, Cisco, Mcse, Active Directory, Technical Support

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System Administrator • Chandigarh

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