AVP- Regional Product & Implementation Manager - Mumbai

We are seeking a talented individual to join our Mumbai - One World Center team at Marsh India Insurance Brokers Pvt Ltd. This is a hybrid role that has a requirement of working at least three days a week in the office.

What can you expect :

We are looking for a results-oriented Regional Product Implementation Manager to lead the end-to-end delivery of group health insurance solutions for enterprise clients. This role is focused on translating Insurance product configurations into live client implementations, ensuring accuracy, compliance, and seamless integration with platforms and partner ecosystems.

The ideal candidate combines strong insurance domain expertise with technical and operational acumen, driving client onboarding, plan configuration, and platform readiness across multiple regions. You will act as the bridge between clients, business stakeholders, and technology teams to ensure successful and timely implementations.

We will count on you to :

• Lead end-to-end implementation of group insurance products (GMC / GHI, GPA, GTL, OPD, CI, modular, Flex wallet-based designs).
• Engage with clients to capture requirements and translate plan designs into technical portal specifications.
• Deliver product and platform demonstrations (UAT / Demo) to client stakeholders. Design, document, and validate plan configurations for Application Configuration teams.
• Oversee configuration quality through testing, audits, and QA processes. Collaborate with technology teams on integrations (Enhancement, API, SSO, SFTP etc.). Act as the regional point of contact for internal business stakeholders, clients, and insurers.
• Provide oversight to configuration specialists, including task allocation and performance monitoring.
• Mentor team members and share best practices for scalable implementations.
• Define and enforce QA / testing frameworks to ensure accuracy and compliance.
• Drive process improvements and automation initiatives to increase implementation efficiency.
• Ensure adherence to InfoSec, regulatory, and operational standards during client rollouts.

What you need to have :

Experience & Qualifications

Technical & Domain Skills

What makes you stand out :

Why join our team :

Marsh, a business of Marsh McLennan (NYSE : MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex / gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.