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.Conversational Agent Specialist ( Generative Playbook)

.Conversational Agent Specialist ( Generative Playbook)

ConfidentialHyderabad / Secunderabad, Telangana
30+ days ago
Job description

Key Responsibilities :

  • Design, implement, and manage
  • generative playbooks
  • for AI-powered conversational agents.
  • Collaborate with product, design, data science, and engineering teams to define and refine conversation flows across different user journeys.
  • Develop modular, reusable conversation components using prompt engineering and LLM APIs (e.g., OpenAI, Anthropic, Cohere).
  • Continuously test and optimize conversations using user feedback, A / B testing, and analytics.
  • Ensure alignment with brand voice, tone, and compliance standards.
  • Translate business requirements into effective conversational UX using both scripted and generative techniques.
  • Maintain structured documentation and version control of conversational logic and playbook as

Skills Required

Ux, Api, Llm, Analytics

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Conversational Agent • Hyderabad / Secunderabad, Telangana

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