Inside Sales Representative

Role : Appointment Setter - US SHIFT

Department : Sales

Job Location : Ghitorni WORK FROM OFFICE

Shift timing : 4pm to 1 am (4pm to 8 : 30 pm work from office post 8 : 30pm remote)

Role Overview :

The Appointment Setter will be responsible for making outbound calls, engaging with prospects, and scheduling qualified appointments for our sales or business development team. This is a key position that ensures our pipeline stays full and our sales team can focus on closing deals.

Key Responsibilities :

• Make consistent outbound calls to prospective clients using provided lead lists or CRM.
• Introduce the company, build rapport, and qualify prospects based on defined criteria.
• Schedule confirmed appointments for the sales or business development team.
• Maintain accurate records of interactions, follow-ups, and scheduled appointments in the CRM.
• Meet or exceed weekly and monthly performance targets (calls made, appointments booked).
• Handle basic objections professionally and escalate complex queries to the appropriate team member.
• Coordinate with sales staff to ensure smooth handover of scheduled meetings.
• Provide feedback on lead quality and call performance to help optimize outreach strategy.

Qualifications & Skills :

Benefits :

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