No longer accepting applications

Agm - Ip / Mpls

Vodafone Idea LimitedAhmedabad, Republic Of India, IN

21 hours ago

Job description

1) Job Purpose

Fault management for Multivendor Multi technology IP network
Responsible for quick restoration of P1 / P2 incidents within SLA by applying suitable work around / solution.
Ensure timely management escalations for all P1 / Special incidents as per process and regular update

2) Key Accountabilities / Key Result Areas

Manage, troubleshoot & restore faults across multi-vendor multi technology IP networks

Able to understand the overlying services Voice, Data and other services and their architecture

Able to manage ISP and CORE IP network

Comply with internal systems, procedures and processes and ensure that the team comply with industry standards and best practices like ISO20K, ISO27K

3) Core Competencies, Knowledge, Experience, Technical / Professional Qualifications

Description

Technical skill evolution

Should have 10+ Years of Telecom experience with minimum 5+ in Incident / Fault Management in IP

Should have knowledge of routing and switching protocols like BGP, ISIS, Data center technologies (SDN, VxLAN), OSPF, HSRP, VRRP etc across CISCO, Juniper, NOKIA etc.

Should have strong knowledge of IP Network Architecture with services

Excellent Communication and Coordination skills, confident and structured when dealing with conflict

Experience in managing major incidents with good understanding of business and service impact.

Demonstrate effective stakeholder engagement

Operational Skill

Able to handle multiple outages at same time with coordination with relevant stakeholders

Strong interpersonal & verbal communications with good written skills.

Ability to manage shifts, Calm under pressure, Good problem-solving techniques and Customer focused

Able to take responsibility and motivate team members in difficult or stressful situations

Digital DNA

Should identify automation opportunity and implement it.

Process enhancement

Should understand industry standard process and framework like ITIL & ISO.

Should be able to improve and implement the current INM process

Familiar with ISO 27001 & the process of ISO 20000 audit and compliance

Always follow HSW rules

Core Competencies, Knowledge

Professional Qualifications

Candidate must possess engineering bachelor's degree, Post Graduate Diploma, Professional Degree in Information Technology or equivalent

Must have foundation qualification in ITIL V3

4) Key Performance Indicators

Ability to efficiently and effectively perform the technical requirements with troubleshooting, problem solving, and analytical skills

Ability to prioritize work with a sense of urgency and manage issues / escalations to consistently provides high quality and standardized professional services

Ability to work independently with a significant attention to detail & Ability to work under pressure.

Ability to manage shifts, Calm under pressure, Conscientious with a strong sense of pride and accountability,

Good problem-solving techniques and Customer focused

Create a job alert for this search

Agm • Ahmedabad, Republic Of India, IN

Related jobs

Promoted

SAP IBP Consultant(Support & Enhancement Project)

AmpstekGandhinagar, IN

Title : SAP IBP Consultant(Support & Enhancement Project).We are seeking a skilled SAP IBP Consultant for a support project focused on Demand Planning, Supply Planning, Inventory Optimization, and C...Show moreLast updated: 1 day ago

Promoted

SAP TRM Consultant

Genisys GroupGandhinagar, IN

RTR areas such as Banking and EBS, GL and Intercompany, Accounts Payable, Accounts Receivable, FSCM, Retail Finance, Supply Chain Accounting, Tax and Treasury. Three years+ of relevant Retail domain...Show moreLast updated: 23 days ago

Promoted

SAP MM Implementation Consultant

Tata Consultancy ServicesAhmedabad, Republic Of India, IN

TCS is Hiring For SAP MM Consultant.Mode of Interview : Walkin Drive.Location : Tata Consultancy Services Limited, Garima Park, Main Building, DA IICT Rd, Infocity, Gandhinagar, Gujarat 382421 (MPH...Show moreLast updated: 1 day ago

Promoted

SAP PP QM Consultant

Tata Consultancy ServicesGandhinagar, Gujarat, India

Venue : Tata Consultancy Services Limited, Garima Park, Main Building, DA IICT Rd, Infocity, Gandhinagar, Gujarat 382421. SAP PP / QM and well-versed in S4 HANA / ECC.Implementation and Support Project...Show moreLast updated: 2 days ago

Promoted

Epm Lead Edmcs

OracleGandhinagar, Republic Of India, IN

Oracle GSC is hiring for EDMCS Experts with minimum 7 years' experience.Job location - PAN India (Bangalore, Mumbai, Pune, Hyderabad, Chennai, Noida, Gurgaon, Kolkata, Gandhinagar).This position is...Show moreLast updated: 30+ days ago

Promoted

Sap Pp Qm Consultant

Tata Consultancy ServicesGandhinagar, Republic Of India, IN

Promoted

Sap Pm Consultant

Career Stone ConsultantAhmedabad, Republic Of India, IN

Location : Ahmedabad – Need base, Travel.SAP Plant Maintenance (PM) module.Implementation, Configuration & Roll-out -SAP S4 HANA Projects. Understand the Requirement from the Business Consultant & Ex...Show moreLast updated: 2 days ago

Promoted

SAP MM Consultant

Tata Consultancy ServicesGandhinagar, Gujarat, India

Venue : Tata Consultancy Services Limited, Garima Park, Main Building, DA IICT Rd, Infocity, Gandhinagar, Gujarat 382421. Minimim 1 End to End implementation.Knowledge on SAP WM and Handling unit man...Show moreLast updated: 2 days ago

Promoted

EPM Lead EDMCS

OracleGandhinagar, Gujarat, India

Promoted

Immediate Opening for SAP BTP with CAPM Consultant

GyanSys Inc.Gandhinagar, IN

Resources must have knowledge and working experience on Workzone, BAS (Node JS / CAPM) , Build apps and Workflows (process automation). Also, if resource having knowledge / working experience on Tas...Show moreLast updated: 30+ days ago

Promoted

SAP MDG Consultant

Numeric TechnologiesGandhinagar, IN

SAP MDG consultant with TMS / EWM Knowledge.Permanent, Remote, Rotational shift.Strong in Master Data Governance (MDG), Data cleansing, Data Migration to TMS systems, SAP ECC and S / 4 Hana knowledge, ...Show moreLast updated: 30+ days ago

Promoted

SAP ABAP technical EWM developer

VegaHGandhinagar, IN

Vegah LLC is seeking a highly skilled and forward-thinking SAP ABAP EWM Consultant (with TM expertise as a strong plus) to join our global delivery team. This role requires a minimum of 5+ years of ...Show moreLast updated: 30+ days ago

Promoted

PPC Specialist

UltraCare PROahmedabad, gujarat, in

Kartik Satasiya, has swiftly emerged as a dynamic leader in the healthcare sector.The company thrives across two robust verticals : . Zealmax Ortho : With over 15 years of expertise, Zealmax Ortho is a...Show moreLast updated: 1 day ago

Promoted

Sap Mm Consultant

Tata Consultancy ServicesAhmedabad, Republic Of India, IN

Promoted

SAP MM PP Consultant (India - Remote)

CloudLabs IncAnand, IN

Remote

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Wit...Show moreLast updated: 2 days ago

Promoted

SAP PM Consultant

Career Stone ConsultantAhmedabad, Gujarat, India

Promoted
New!

SAP S / 4HANA MM Consultant

Tata Consultancy ServicesAhmedabad, Republic Of India, IN

Promoted

SAP MM Materials Management Consultant

Tata Consultancy ServicesAhmedabad, Republic Of India, IN