Senior Principal Consultant - Business Analyst - Service Now

Inviting applications for the role of Senior Principal Consultant - Business Analyst - Service Now

In this role you will be responsible for part of the full project lifecycle with a primary focus on business value and benefit realization.

Responsibilities

• . Elicit and clearly document business and system requirements and create requirement artefacts. Develop User stories, functional specifications, system design specification for client engagements by understanding the customer requirements.
• . Understand and negotiate needs and expectations of stakeholders.
• . Requirement Walkthrough to the team after the client approvals and ensuring all the clarity is attained throughout the project.
• . Coordinating and communicating with the client and the internal project team developers, PM, QAs etc on the business requirements.
• . Manage customer relationships and expectations by developing a communication process to keep others up to date on project results.
• . Create and maintain issue logs, meeting minutes, project summaries, meeting schedules.
• . Support customers during UAT.
• . Perform functional testing to ensure requirements are being met.

Qualifications we seek in you!

Minimum Qualifications

Preferred qualifications