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Senior Manager, Data-Driven Insights
Senior Manager, Data-Driven InsightsConcentrix • Haryāna, Republic Of India, IN
Senior Manager, Data-Driven Insights

Senior Manager, Data-Driven Insights

Concentrix • Haryāna, Republic Of India, IN
1 day ago
Job description

THE ROLE

We are seeking a dynamic professional to lead Governance and Strategy for our global business operations. this professional will be responsible to drive strategic decision-making, governance, and performance enhancement across global operations. He / She will work directly with senior leaders to implement data-backed initiatives, optimize processes, and elevate business outcomes.

KEY RESPONSIBILITIES

Leadership & Governance

  • Partner with global senior leadership to guide strategic decisions and governance priorities.
  • Drive vertical-specific business plans and oversee critical project execution.
  • Lead internal governance, prioritizing high-impact actions.

Performance & Reporting

  • Validate and consolidate MIS reports to ensure accuracy and data integrity.
  • Deliver high-level performance summaries and insights for executive review.
  • Strengthen reporting frameworks, controls, and audit-readiness across business units.
  • Analysis & Decision Support

  • Conduct financial analysis to support strategic planning and resource allocation.
  • Analyze trends and operational metrics to identify productivity opportunities.
  • Create actionable recommendations that enhance cross-functional collaboration and performance.
  • Project Management & Operational Excellence

  • Lead execution of high-impact initiatives aligned with business goals.
  • Oversee business performance meetings—both internal and client-facing.
  • Stakeholder Engagement

  • Represent business priorities to leaders, ensuring transparent communication and alignment.
  • Foster strong relationships for effective governance and planning.
  • IDEAL CANDIDATE PROFILE

  • 12+ years’ experience in business analytics and reporting , preferably within BPOs or shared services.
  • Excellent communication skills— able to translate complex data into clear business narratives to executive leadership.
  • Adept at managing analytics projects and preparing sharp presentations.
  • Highly proficient in Excel and PowerPoint with advanced data visualization abilities.
  • Detail-oriented and confident in presenting strategic viewpoints to executive stakeholders.
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    Senior Manager • Haryāna, Republic Of India, IN

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