Account Manager

Job Title : Account Manager

Location : Mumbai (On-site)

Experience : 4+ years

About Schbang

Schbang is a creative technology transformation company delivering future-ready digital solutions across design, technology, marketing, automation, and innovation. We empower brands with full-stack digital capability, measurable business impact, and award-winning execution.

Role Overview

We’re looking for a high-energy, client-obsessed Account Manager who has experience working with Tech, SaaS, Digital Product, UI / UX, and App / Web Development services . You will be the bridge between our clients and internal tech / design teams — ensuring seamless delivery, proactive problem-solving, and exceptional client experience.

This role demands someone who thrives in fast-paced environments, handles escalations like a pro, and never gives up until the client says “Schbang!”

Key Responsibilities

Lead end-to-end client servicing across tech, digital transformation, UI / UX, product design & development engagements

Translate client objectives into measurable delivery plans and ensure timely, flawless execution

Build strong, senior-level client relationships — becoming their trusted digital transformation partner

Manage internal collaboration across Web, UI / UX, App Dev, Martech, Analytics & Design teams

Handle queries / escalations with maturity, speed, empathy & solution-oriented thinking

Drive innovation, strategic thinking, and new initiatives for client growth & digital maturity

Present business insights, performance reports, roadmaps & transformation plans

Identify upsell / cross-sell opportunities across Schbang’s digital service ecosystem

Maintain strong understanding of emerging tech trends & digital platforms

Must-Have Skills

4+ years of client servicing / account management experience in a tech / digital / SAAS / design agency environment

Strong understanding of tech delivery : web / app dev, UI / UX, digital platforms, CMS, martech

Excellent communication & presentation skills — confident with CXOs / Founders

Proven track record managing high-stakes clients & escalations

Ability to navigate ambiguity, solve problems, and drive outcomes

Data-driven approach with understanding of analytics (GA expertise preferred)

Strong project coordination, time management & stakeholder management

Who You Are

A client champion & internal team enabler

Calm under pressure — thrives during escalations

Detail-oriented, structured, and process-driven

Innovative thinker with a passion for digital transformation

Growth-minded with a never-give-up attitude

Team player who motivates and collaborates across functions

Why Schbang

Work on cutting-edge technology & digital transformation projects

High-autonomy role with leadership exposure

Opportunity to influence and scale marquee brands

Culture that rewards innovation, excellence, and hustle

How to Apply

Send your CV to lloyd.dantis@schbang.com

Subject : Application — Account Manager | Mumbai