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Customer Support Specialist

Customer Support Specialist

Jobman by Shunya TattvaRepublic Of India, IN
30+ days ago
Job description

๐Ÿ“ž Hiring : Phone Banking Officer โ€“ Mumbai (Top Banking Brand)

๐Ÿ’ผ Experience : Freshers & Experienced

๐Ÿ“ Location : Mumbai / Thane / Navi Mumbai

๐ŸŽ“ Education :

  • Undergraduates : โ‚น1.80 โ€“ 3.00 LPA
  • Graduates : โ‚น1.80 โ€“ 4.50 LPA

๐Ÿ’ก Job Role : Phone Banking Officer

You will be the first point of contact for customers, handling queries and providing solutions over the phone with professionalism and accuracy.

โœจ Key Responsibilities

  • Handle inbound / outbound customer calls with a positive attitude
  • Provide accurate information regarding banking products & services
  • Resolve queries, raise service requests, and ensure customer satisfaction
  • Maintain call quality, compliance, and process adherence
  • Update customer interactions in the system accurately
  • ๐Ÿ“ Requirements

  • Excellent spoken communication skills (English + Hindi preferred)
  • Good listening & problem-solving skills
  • Ability to handle customer queries with patience and confidence
  • Basic computer proficiency
  • Immediate joiners preferred
  • ๐ŸŒŸ Perks

  • Attractive incentives
  • On Bank Payroll Job
  • Day Job with 5 days working
  • ๐Ÿ“ฉ Interested candidates can share their CV on 8291999511

    92111@shunyatattva.co.in

    HR Namrata Kamble

    Create a job alert for this search

    Customer Support Specialist โ€ข Republic Of India, IN

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