Job Summary
The service engineer uses code to create APIs and / or microservices to connect core platforms to experiences. An engineer is responsible for understanding business problems, designing, developing, configuring, testing, and deploying software to provide the solution. Engineers most often use Agile techniques and are a part of a larger, cross-functional team. Depending on the team, an engineer's responsibilities may be building pipelines, building test strategy, building cloud environments to be used in part of the development processes. The engineer's responsibility is to ensure the delivery of the software is high quality and automated as much as possible.
Essential Job Functions :
- Utilize the software development lifecycle to implement technology solutions that create and enhance applications.
- Inspect, analyze, and translate functional and non-functional requirements into technical design, application code, and configuration parameters.
- Produce design specifications, including screen layouts, graphical user interfaces, and printed outputs developed for self and others.
- Convert technical design and specifications into functioning components through the development of application code and configuration.
- Provide technical on-call support as defined within team and role expectations.
- Create and execute unit tests to ensure issues are proactively identified within the software development lifecycle.
- Analyze code to identify causes of errors and defects.
- Remediate known errors within development and production support contexts.
- Review application code for self and others.
- Define, support, and enforce code standards and guidelines relevant to the applications and technologies being supported.
- Estimate and size work based upon high-level requirements.
- Continuously improve applications and processes with a focus on quality, efficiency, and user experience.
- Cultivate relationships across roles and organizations to maximize collaboration, partnership, and efficiency.
- Provide peer coaching and feedback formally and informally.
- Request and utilize feedback to foster personal development.
- Expectation is to be proficient in at least two and ideally three programming languages (e.g. COBOL, Java) and develop or maintain at least three applications.
- Work autonomously, providing technical supervision to peers while demonstrating appreciable business knowledge within the general financial services and marketing domains.
- Strive to influence the team to generate support to achieve desired business outcomes.
Reports to : Technology Head of Engineering
Direct Reports : None
Working Conditions / Physical Requirements : Normal office environment, some travel may be required.
Minimum Qualifications :
Bachelor's Degree2-5 years of related work experiencePreferred Qualifications :
Five or more years of experience in related fieldKnowledge, Skills and Abilities :
Agile Development Process, Principles & MethodologiesBusiness Acumen and Problem SolvingContinuous ImprovementDevOps Tools & PracticesJava, JavaScript, Golang, Python, C++, API consumption and developmentAzure (or AWS equivalent) : App Service, Functions, API management, Logic Apps, Data Factory, Event Hub, SQL Server, Cosmos DB.Has demonstrated basic knowledge of at least one in-demand programming languageHas demonstrated knowledge in one layer of the solution stack (e.g., front-end, services)Skills Required
Cobol, C++, Agile, Javascript, Sql, Python