Industrial Relations Manager

About Quess IT Staffing :

Hiring the right professionals in the IT industry can be a challenging endeavour. At Quess IT Staffing, we specialize in connecting organizations with IT talent who not only possess the skills needed but also align with the client organization's vision and goals. This commitment has helped us become one of the largest and most sought-after IT staffing companies in India.

Our professional staffing solutions are strategically designed to help businesses secure highly qualified candidates, whether seasoned experts, niche specialists, or those with unique technical skills. Beyond staffing, we provide tailored IT solutions including Digital Workplace Services, Cloud & Datacentre Services, and Managed Network Services, ensuring your infrastructure is robust and operations run seamlessly.

As India’s largest and a global leader in staffing and workforce solutions, Quess empowers businesses to boost productivity through deep domain expertise and a future-ready workforce powered by AI-driven digital platforms. With a strong presence across 8 countries, a workforce exceeding 460,000 professionals, and over 3,000 clients worldwide, Quess has grown from a start-up to an industry powerhouse in just 17 years, delivering transformative impact across sectors.

We offer a comprehensive range of technology-driven staffing and managed outsourcing services, serving leading industries such as BFSI, Retail, Telecom, Manufacturing, IT, GCCs, BPO services, and more.

Role Title- Industrial Relationship Manager

The Quess Industrial Relations Manager will be responsible for managing and maintaining positive employee relations within an organization. The role will play a crucial role in promoting a harmonious work environment by addressing employee concerns, handling labour disputes, and ensuring compliance with labour laws and regulations. Industrial Relations Managers work closely with HR teams and senior management to develop effective employee engagement strategies and foster a productive and motivated workforce. Their expertise in labor relations and conflict resolution contributes to a cohesive and well-functioning organization.

This role with Quess Corp for the Work Force Management business is of paramount importance to ensure a healthy and cooperative work environment, minimizing labor disputes and conflicts. By fostering positive employee relations, this role will boost morale, productivity, and employee loyalty, leading to higher retention rates and reduced turnover. The expertise in labor laws and regulations ensures legal compliance, mitigating potential legal risks for the organization. Additionally, effective employee engagement strategies will be developed by Industrial Relations Manager positively impacting organizational culture, fostering a motivated and engaged workforce essential for achieving long-term business success.

Your main responsibilities will include :

• Managing relationships with unions & ensuring that the Company's treatment of employees is consistent with its core business values and objectives.
• Handling complaints, managing grievance procedures, and facilitating counselling in conjunction with other stakeholders.
• This role plays the connect between management & labour
• Investigating and resolving complex or critical industrial relations issues in a timely and effective manner.
• Collating and analyzing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes.
• Participating in and / or leading projects focused on continuous improvement.
• Should always remain connected and well networked
• Should have connections with police, banks, government for quick turn around actions

Role Must Haves :

Connect with us and we will discuss further on this opportunity of joining a growing MNC of India.