Equipment Service Engineer

Company Description At Edge Medical Solutions, we specialize in maintaining, buying, selling, and refurbishing used medical equipment such as CT, MRI, PETCT, GAMMA Camera, and Cath Lab scanners. Our team consists of individuals with over 15 years of field service experience with OEMs, which we believe is our greatest strength. We pride ourselves on building and maintaining long-term relationships with our customers, guided by our philosophy that "nothing is sold in this world, everything is bought." Website : Role Description This is a full-time on-site role located in Rohini for a Trainees Service Engineer / Service Engineer / Sr. Engineer - Healthcare Equipment's. The role involves troubleshooting, providing field service, offering technical support, and performing maintenance and repair tasks for various healthcare equipment. Day-to-day tasks include diagnosing and fixing equipment issues, conducting routine maintenance, and ensuring optimal performance of medical equipment. Location - New Delhi / Pan India (Travelling required : 90% Across India) Open positions : 05 Engineers / Sr. Engineers – Experience : 3 to 8 years 05 Fresh Graduates – Experience : 0 years (Eligibility : Consistent academic score of 60% or above throughout and graduation a technical domain) Key Responsibilities - Perform on-site installation and commissioning of CT Scanners, MRI, PET-CT, and Gamma Camera systems. - Ensure proper calibration and configuration of equipment as per manufacturer guidelines.

• Conduct initial testing and validation to ensure optimal performance.
• Carry out scheduled preventive maintenance to minimize equipment downtime.
• Diagnose and troubleshoot hardware and software issues in imaging systems.
• Replace or repair faulty components and ensure compliance with safety standards.
• Respond promptly to service calls and resolve issues at client sites across India.
• Provide remote support when feasible and escalate complex issues to OEMs or internal experts.
• Maintain high levels of customer satisfaction through effective communication and timely resolution.
• Maintain accurate service logs, installation reports, and maintenance records.
• Document technical issues and resolutions for internal knowledge sharing.
• Provide feedback to improve service processes and product performance.
• Educate clients on basic equipment usage, safety protocols, and troubleshooting steps.
• Build strong relationships with hospital and diagnostic center staff to ensure smooth operations.
• Travel extensively (up to 90%) across India to attend service calls and installations.
• Coordinate with logistics and inventory teams for timely availability of spare parts and tools.
• Adhere to travel schedules and service SLAs. Qualifications Bachelor's / B-tech degree in engineering or related field 0–8 years of experience in servicing healthcare imaging equipment. Strong knowledge of CT, MRI, PET-CT, and Gamma Camera systems. Familiarity with Philips, GE, and Siemens equipment is a must. Excellent troubleshooting and communication skills. Diploma / Degree in Biomedical Engineering, Electronics, or related field. What We Offer Competitive salary and travel allowances. Opportunity to work with cutting-edge medical technology. Dynamic work environment with nationwide exposure. Career growth in a fast-growing healthcare solutions company. How to Apply Interested candidates can apply by sending their resume to | with the subject line 'Application for Trainees Service engineer / Service Engineer / Sr. Service Engineer