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Business Process & Controls Excellence Manager
Business Process & Controls Excellence ManagerDIAGEO India • Bengaluru, Republic Of India, IN
Business Process & Controls Excellence Manager

Business Process & Controls Excellence Manager

DIAGEO India • Bengaluru, Republic Of India, IN
1 day ago
Job description

Role - : Manager - Governance, Risks and controls

Role Responsibilities :

Financial Governance & Risk Management

  • Drive compliant, efficient, and effective management of financial assets and resources in alignment with business strategy and operational priorities.
  • Lead the monitoring, reporting, and continuous improvement of financial processes and related administrative activities.
  • Provide expert guidance on financial governance, internal controls, and risk matters, ensuring a strong control culture is embedded across the business.
  • Design, implement, and manage internal control programs and financial risk frameworks to uphold governance standards and regulatory expectations.
  • Assess the effectiveness of management and governance controls, with a particular focus on financial and end-to-end business processes.
  • Ensure risks are proactively identified, assessed, monitored, reported, and mitigated in line with the organisation’s risk appetite.
  • Oversee compliance with internal policies, external regulatory requirements, and industry best practices, ensuring audit readiness at all times.
  • Support the closure and remediation of internal and external audit observations through action planning, tracking, and stakeholder engagement.

Process, Systems & Capability Building

  • Apply strong knowledge of end-to-end business processes, ERP systems (preferably SAP S / 4HANA), and digital solutions to drive process transformation and capability enhancement.
  • Promote operational excellence and digital innovation to enable process efficiency, standardisation, automation, and continuous improvement.
  • Drive documentation of standard operating procedures (SOPs), process controls, and governance frameworks to strengthen process discipline.
  • Leverage data, analytics, and insights to enhance risk visibility, improve control design, and support proactive decision-making.
  • Leadership, Stakeholder Management & Collaboration

  • Lead and oversee the daily operations of business support, technical, or functional teams, ensuring high-quality execution and performance.
  • Set priorities, coordinate effectively with cross-functional teams, and ensure seamless workflow to meet business objectives.
  • Build strong relationships with internal stakeholders, influencing behaviours and driving alignment on governance, risk, and controls standards.
  • Exercise sound judgement in resolving day-to-day matters, ensuring decisions align with company policies, procedures, and local business requirements.
  • Operate with a high degree of accountability, delivering against team performance goals related to quality, timeliness, and output.
  • Communicate with clarity and professionalism, managing sensitive issues with discretion, tact, and stakeholder alignment.
  • Provide coaching, guidance, and development to build capability within the team and broader business community on governance, risk, and control practices.
  • Value Creation & Continuous Improvement

  • Identify opportunities to optimise processes, eliminate inefficiencies, reduce manual intervention, and strengthen automation and control effectiveness.
  • Support transformation initiatives, system changes, and key business projects by ensuring risk and control considerations are embedded in design and implementation.
  • Drive a culture of continuous improvement, accountability, transparency, and proactive risk management across functions.
  • Deliver measurable improvement in process control maturity, audit outcomes, and overall risk posture.
  • Flexible Working Statement : Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

    Diversity statement : Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

    We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

    Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

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    Manager • Bengaluru, Republic Of India, IN

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