Manager - Application Support Engineering

Recruitment Fraud Alert

We've learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.

What To Know

• Commvault does not conduct interviews by email or text.
• We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.

If you suspect a recruiting scam, please contact us at [HIDDEN TEXT]

About Commvault

Commvault (NASDAQ : CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

The Opportunity

Responsibilities

We are seeking a Manager - Application Support Engineering to lead and transform our Application Helpdesk into an observability-first, automation-driven Support Engineering function. Our team supports a wide range of enterprise applications—including Salesforce, Dynamics 365, NetSuite, Workday, Gainsight, and Azure-hosted custom apps. You'll guide the team as it expands its impact; building on a strong foundation of support to become a proactive, telemetry-driven operations function that emphasizes prevention, automation, and continuous improvement. Key responsibilities include but are not limited to the following :

Team Transformation

Monitoring, Alerting & On-Call

Innovation & Operational Excellence

Automation & Case Deflection

Process Design & Continuous Improvement

Who You Are

Essential Certifications

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email [HIDDEN TEXT] For any inquiries not related to an accommodation please reach out to [HIDDEN TEXT].

Commvault's Privacy Policy

Skills Required

Salesforce, Dynamics 365, Azure Functions, Apis, .NET, Netsuite, Sql Server, Workday