Manager

Roles & Responsibilities :

• Delegate responsibilities and supervise daily business operations.
• Hire, train, motivate, and coach employees to deliver attentive and efficient customer service.
• Assess employee performance and provide constructive feedback and development opportunities.
• Resolve customer and employee conflicts or complaints promptly and professionally.
• Monitor store or business unit activities, ensuring adequate provisioning and staffing.
• Analyze data and business processes to develop more efficient operational strategies.
• Set and achieve business targets and profit objectives.
• Ensure the business environment is clean, organized, and visually appealing, including proper signage and displays.
• Generate operational and performance reports for senior management or stakeholders.
• Enforce compliance with company policies and standard operating procedures.
• Perform additional duties as required to ensure the health and growth of the business.

Skills Required

Operations Management, Team Leadership, Business Development, Customer Service, Conflict Resolution, Staff Training