Role Overview - Salesforce Solution Architect
Experience : 5-10 Years
Location : Chennai
Job Type : Full Time
Work Mode : (Client to Confirm)
Role Summary :
We are looking for an experienced Salesforce Solution Architect who can lead solution design, large-scale implementations, and complex integrations across Salesforce Clouds. The ideal candidate should be a strong communicator, a hands-on expert in multiple Salesforce clouds, and capable of guiding global clients and internal teams.
Key Responsibilities :
Solution Design & Architecture :
- Lead requirement gathering discussions and define project scope aligned with business needs.
- Design scalable, secure, and efficient Salesforce architectures following industry best practices.
- Develop technical architecture diagrams, data models, and end-to-end workflow designs.
- Manage integrations with third-party systems, AI tools, and Data Cloud platforms.
- Implement automation strategies to optimize system performance and user experience.
Technical Leadership & Strategy :
Work as a trusted advisor to stakeholders, providing best practices on Salesforce configurations and architecture.Mentor developers, administrators, and consultants to ensure high-quality delivery.Stay updated on Salesforce innovations, including Data Cloud, Einstein AI, and GenAI capabilities.Maintain compliance with security, scalability, and data privacy standards.Client Engagement & Communication :
Translate complex technical solutions into clear business benefits.Deliver impactful demos, architecture walkthroughs, and proposal presentations.Collaborate with global clients (US & UK) and build strong stakeholder Initiatives :Contribute to internal knowledge sharing, documentation, and best-practice playbooks.Support pre-sales activities, including solution estimation and RFP responses.Participate in mentoring initiatives and diversity-focused programs.Required Qualifications :
5-6+ years of hands-on Salesforce experience (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud).Strong experience in leading large-scale Salesforce implementations as a Solution Architect.Excellent communication, stakeholder management, and storytelling capabilities.Expertise in designing scalable solutions with integrations and automation workflows.Ability to work with global clients and adapt to multicultural business environments.Familiarity with Salesforce Data Cloud, Generative AI, Einstein AI.Knowledge of Nonprofit Cloud / NPSP is an added advantage.Bachelor's degree in Computer Science, IT, or equivalent experience.(ref : iimjobs.com)