In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management -Agents.
- Manage the daily activity of producers to ensure strong pipeline.
- Coach and guide to cross sell and grow the business
- Make individual agents grow at least 20% for every year
- Ensuring IRDA compliance regarding licensing and commission payments of agents
- Responsible for ensuring quality of applications
- Support / guide the producers in all activities related to policy services
- Train agents on products, process and USP s of Co.
Key Accountabilities / Responsibilities
Responsible for Achieving overall Gross Written PremiumResponsible for sustainable ProfitabilityTo maintain the HygieneRecruitment and retention of agentsResponsible for ActivationStakeholder interfaces
Internal Stakeholders
Operations (BOPs& COPs) - for the issuance of policiesUnderwriter - for analyzing the risk factorFinance Team - Taxations handlingHuman Resources - to share foresights into the business and build the talent pool accordinglyTraining Team - for train the employeesNSM / RSM / ASM - for some suggestionsExternal Stakeholders
AgentsBrokerExperience
1-2 years of experience in insuranceAt least 3 to 4 years of experience of leading a company / business line in Retail Sales.Education
Any GraduationSkills Required
Retail Sales, Channel Sales, Channel Management, Hr, Recruitment