Summary
Star7 Group is looking for a highlyorganized and detail-oriented Localization Vendor Manager / Recruiter / HR Generalist to source, onboard, and manage translation vendors, freelance linguists, and localization specialists. In this role, you will play a key part in building and maintaining a high-quality localization talent pool while ensuring smooth operations across recruitment, contract negotiations, and vendor performance management. If you have experience in vendor management, localization workflows, and talent acquisition, this is a great opportunity to make an impact in a fast-paced, global environment.
Key Responsibilities
·Vendor & Freelancer Management
oIdentify, recruit, and onboard translation vendors, freelance linguists, and language service providers (LSPs).
oNegotiate contracts, rates, and service agreements with vendors.
oMaintain strong relationships with vendors and freelancers to ensure quality and efficiency.
oMonitor vendor performance based on key metrics (quality, turnaround time, cost-effectiveness).
oAddress vendor concerns, resolve disputes, and ensure compliance with SLAs.
·Recruitment & HR Support for Localization Talent
oManage hiring processes for in-house linguists, localization project managers, and quality reviewers.
oDevelop job descriptions and coordinate with HR and TA to source candidates.
oScreen, interview, and assess candidates based on appropriate skills.
oOversee onboarding and training for new hires and vendors.
oSupport HR-related processes such as contract renewals, compliance checks, and payment coordination.
·Process Optimization & Workflow Management
oImplement best practices for vendor selection, onboarding, and performance tracking.
oMaintain and update vendor databases, contracts, and payment records.
oWork closely with localization project managers to match the right vendors to specific projects.
oIdentify and onboard vendors for new languages or specialized content needs.
·Quality Control & Compliance
oEnsure vendors meet quality standards through periodic evaluations.
oCollaborate with linguistic reviewers to gather feedback and improve vendor performance.
oEnsure compliance with data security, confidentiality, and regulatory requirements.
·HR, Financial & Administrative Support
oAssist with HR-related tasks for in-house localization employees, such as contract renewals, and payroll documentation.
oAddress queries related to HR policies, benefits, and company procedures for localization team members.
oManage vendor invoices, track payments, and coordinate with finance teams.
oMonitor localization budgets and ensure cost-effective vendor management.
oGenerate reports on vendor performance, costs, and hiring trends.
Skills, Experience & Qualifications
Bachelor's degree in Business, Marketing, Human Resources, or a related field.
·5+ years’ experience in localization vendor management, recruitment, or HR support.
·Strong negotiation and relationship management skills.
·Experience with HR software, applicant tracking systems (ATS), and vendor management tools.
·Understanding of localization workflows and language quality assurance.
·Excellent communication skills for working with diverse linguistic and cultural backgrounds.
·Ability to manage multiple vendors and recruitment processes simultaneously.