Sales & Customer Experience Specialist

Responsibilities :

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations.
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
• Use Seasonal Brand and product knowledge effectively during sales interactions.
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand.
• Adhere to all established policies and procedures.
• Execute and maintain established Visual Merchandising and In-Store Communication standards.
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor.
• Complete cash register transactions quickly and accurately.
• Minimize loss in both, the stockroom and the sales floor.
• Perform all store operations in a safe, effective and efficient manner.
• Collaborate productively and respectfully with team members.
• Complete all applicable training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve your performance.

Qualifications :