No longer accepting applications
User Experience Manager
Hooramalappuram, India1 day ago
Job descriptionPerform business and market research to understand competitive landscape, customer needs, and opportunities. Support strategic decisions by evaluating business performance, city-level variations, and operational gaps. Measure the effectiveness of digital marketing campaigns across Google Ads, Meta, SEO, Referral, and CRM. Track CAC, ROAS, conversion funnels, and attribution to optimize budget allocation and lead quality. Provide actionable insights to improve marketing effectiveness and demand generation. Own and manage the NPS process end-to-end—data collection, analysis, reporting, and action planning. Identify root causes behind low ratings or negative feedback. Analyze churn triggers and design data-backed retention strategies to increase repeat usage and loyalty. Build dashboards and reports covering user behavior, marketing performance, and growth KPIs. Translate complex insights into simple recommendations for leadership and cross-functional teams. Design, execute, and analyze A / B tests for product features, landing pages, and marketing creatives. Document experiment outcomes and integrate insights into future strategies. 2–4 years of experience as a Business Analyst, Growth Analyst, Marketing Analyst, or Digital Marketing Analyst. Strong understanding of user research , UX evaluation, and consumer behavior. Proficiency in digital marketing analytics , conversion funnels, and campaign evaluation. Strong in Excel / Sheets , and working knowledge of SQL . Experience with analytics tools such as Google Analytics, Mixpanel, Amplitude , or similar. Analytical problem-solving ability with a data-first mindset. Strong communication skills for presenting insights and influencing decisions. Comfort working cross-functionally in fast-paced environments. Apply now at
Company : Hoora Technologies
Location : Nagpur (In-office)
Reports to : Head of Product / Head of Marketing
Salary Range : ₹4–8 LPA
Employment Type : Full-time
Job Mission
You will play a critical role in analyzing user behavior, digital marketing performance, product funnels, and business metrics. Your mission is to combine user research, business research, business analytics, and marketing analytics to identify drop-offs, improve NPS, drive retention, and reduce churn. You will convert data and insights into clear recommendations that enhance user experience and fuel growth across Hoora’s consumer journey.
Key Responsibilities
1. User Journey, Research & Experience Analysis
- Conduct both quantitative and qualitative user research to understand behavior, motivations, pain points, and drop-offs.
- Analyze web and app user journeys to identify friction in booking, engagement, repeat usage, and churn.
- Collaborate with Product / UX teams to recommend improvements based on real user insights.
2. Business Research & Growth Insights
3. Digital Marketing & Performance Analytics
4. NPS Ownership, Retention & Churn Reduction
5. Data Analysis, Reporting & Dashboards
6. Experimentation & A / B Testing
Ideal Candidate Profile
Experience
Skills & Tools
Soft Skills
Working Hours :
Monday to Saturday (6 days) – 10 : 00 AM to 7 : 00 PM
Create a job alert for this search
User Experience • malappuram, India
Related jobs
KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a eDiscovery Project Manager.
The position is responsible for ...Show moreLast updated: 9 days ago
)
- Promoted
Senior Implementation Manager
Sutra.AIKozhikode, IN Role : Senior Implementation Manager.As we expand our delivery footprint, we’re seeking a.Sutra’s implementation workflows into a.
The Implementation Leader will own the.AI solution deployments - fro...Show moreLast updated: 8 days ago
- Promoted
eDiscovery Project Manager (Remote)
KLDiscoveryThrissur, INRemote
- Promoted
Engineering Manager
Curately AI, IncMalappuram, IN The ideal candidate will be responsible for managing and inspiring his or her team to achieve their performance metrics.Your role will involve strategizing, project management, part staff managemen...Show moreLast updated: 26 days ago
- Promoted
- New!
Manager / Senior Manager – Exhibition Sales & Client Servicing
Hyperlink Brand Solutions Pvt. Ltd.Malappuram, IN We are now expanding our horizons into the.Exhibitions and Experiential Spaces.The resource will be responsible for driving new business acquisition, building client relationships, and delivering s...Show moreLast updated: less than 1 hour ago
- Promoted
Senior Manager IS Cyber Culture & Awareness
MashreqKozhikode, IN The Cyber Security Awareness Specialist plays a critical role in maturing Mashreq Bank’s cyber security awareness program.
The specialist is responsible for fostering a culture where Cybersecurity i...Show moreLast updated: 16 days ago
- Promoted
Workfront Expert ( Full-time at a Fortune 500 tech MNC )
HARPMalappuram, IN Manage automating workflows integrating Workfront with various platforms and ensuring seamless information flow across systems which include collaborating on UIUX enhancements providing comprehensi...Show moreLast updated: 2 days ago
- Promoted
- New!
Front Desk Manager – Healthcare | Patient Experience
AMC Hospitals and ClinicsThrissur, IN AMC Hospitals & Clinics is dedicated to blending clinical excellence with compassionate care, offering advanced cardiology services and comprehensive multi-specialty treatments.Led by highly qualif...Show moreLast updated: 8 hours ago
- Promoted
Generative AI Architect- Customer Experience -Trainer Role
Patch the SkillMalappuram, IN The ideal candidate will be a qualified architect who is able to construct clear diagrams using AutoCAD.This candidate should have an in-depth knowledge of all steps related to project completion a...Show moreLast updated: 6 days ago
- Promoted
- New!
User Experience Designer
IncrediPetsMalappuram, IN Incredipets is a leading pet care company dedicated to improving the lives of pets and.Incredipets app is built with love, reliability, and deep understanding of what pets and pet.You will work at ...Show moreLast updated: 8 hours ago
- Promoted
Product & Experience Designer (Human-Centered Design) - Digital Health & Wellness (Core Team, India)
Zumlokozhikode, kerala, in Zumlo is a digital well-being companion that helps people understand themselves better and take small, meaningful steps toward balance every day.
We’re building an AI-powered ecosystem that personal...Show moreLast updated: 15 days ago
- Promoted
- New!
Program Manager, E-Learning Delivery
vueverse.malappuram, kerala, in Program Manager, E-Learning Delivery (Contract Role).The Program Manager will lead the end-to-end delivery of a multi-module Life Sciences learning content development program.The role is responsib...Show moreLast updated: 2 hours ago
- Promoted
- New!
User Experience Designer
HCLSoftwareMalappuram, IN Location Preference : Noida India.Collaborate with cross-functional teams, including product managers, developers, and stakeholders, to conceptualize and design prototypes for solutions and POCs.Des...Show moreLast updated: 8 hours ago
- Promoted
- New!
Customer Experience Specialist
PoshaThrissur, IN Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously.Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably...Show moreLast updated: 8 hours ago
- Promoted
- New!
Senior Customer Experience and Engagement Analyst
MastercardKozhikode, IN Senior Customer Experience and Engagement Analyst.The role will primarily be focused on working with existing and potential external customers to drive adoption, engagement, and satisfaction with t...Show moreLast updated: 8 hours ago
- Promoted
- New!
Creator Manager
Viral LabsThrissur, IN Viral Labs is a consulting firm that helps distribute the best consumer apps on earth.We understand that virality isn’t luck.
it’s about inputs, systems, and taste.We work directly on global campai...Show moreLast updated: 2 hours ago
- Promoted
- New!
Engineering Manager
Papaya GlobalKozhikode, IN Papaya Global is reinventing global payroll and workforce management.Our automated platform helps companies hire, onboard, manage, and pay people in more than 160 countries.In this role, you will h...Show moreLast updated: 8 hours ago
- Promoted
Staff / Senior User Experience Designer
HG Insightsthrissur, kerala, in HG Insights is a leader in technology intelligence, providing data-driven insights that help businesses make strategic decisions about technology investments and market opportunities.We transform r...Show moreLast updated: 9 days ago
- Promoted
- New!
Service Delivery Project Manager
Inspirisys Solutions Limited (a CAC Holdings Group Company)Thrissur, IN A Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users & Enterprise Delivery.
This role involves managing projects, coord...Show moreLast updated: 8 hours ago