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Desktop Support Engineer

Desktop Support Engineer

CyfutureIndia
30+ days ago
Job description

Cyfuture Noida, Uttar Pradesh, India (On-site)

Job Title : L1 Support Desktop Support Engineer

Experience Required : Minimum 2 Years

Location : Noida

Salary Range : 18 k- 22k monthly

Job Description :

We are seeking a skilled and proactive L1 Support with at least 2 years of hands-on experience in IT support. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing system installations, and ensuring seamless day-to-day IT operations for end-users. Strong communication skills, attention to detail, and the ability to work independently are essential.

Key Responsibilities :

  • Provide technical support for desktops, laptops, printers, and peripherals.
  • Install, configure, and maintain operating systems and applications (Windows / Mac).
  • Troubleshoot network and connectivity issues.
  • Support end-users via remote tools or on-site assistance.
  • Maintain asset inventory and documentation of incidents.
  • Collaborate with IT teams on system upgrades and security protocols.

Requirements :

  • Minimum 2 years of experience in desktop support or similar role.
  • Strong knowledge of Windows OS, Microsoft Office, and basic networking.
  • Familiarity with ticketing systems and remote desktop tools.
  • Ability to diagnose and resolve technical issues efficiently.
  • Relevant certification : ITIL
  • If you could see yourself in this role and are keen to be part of our Organization, we look forward to hearing from you. Please send your resume at shruti.mittal@cyfuture.com or connect at 8377905386.

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    Desktop Support Engineer • India

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