Operations Assistant

Hi there!

We are looking for an Operations Assistant with 2 to 3 years of experience, who has experience in the Logistics Industry.

Key Responsibilities

Create and manage shipping labels

across multiple courier partner portals

Ensure accuracy of shipment data

such as consignee details, package weight, dimensions, and destination before label creation.

Update internal shipment trackers

with label details, tracking IDs, and status updates.

Coordinate with warehouse and dispatch teams

to ensure timely handover of shipments.

Verify pickup schedules

and follow up with courier partners in case of delays or discrepancies.

Maintain records of daily bookings and manifests

for reporting and reconciliation.

Identify and resolve booking errors

or duplicate label issues quickly.

Assist the operations manager

in daily dispatch planning and documentation.

Required Skills and Tools

Proficiency in : Courier portals :

Office tools :

Microsoft Excel / Google Sheets (mandatory)

Communication tools :

Email, WhatsApp Web, Slack

Document management :

Google Drive / Dropbox

Basic familiarity with

CRM or order management tools (Like Zoho)

is a plus.

Qualifications

Education :

Bachelor’s degree (preferred) or relevant diploma in logistics, commerce, or operations.

Experience :

1–3 years in logistics operations, courier coordination, or shipping label generation.

Language Proficiency :

Excellent English (written and spoken); Hindi or regional language proficiency is a plus.

Technical :

Strong computer literacy and ability to work with multiple online systems simultaneously.

Key Attributes

High attention to detail and accuracy.

Ability to multitask and meet daily dispatch deadlines.

Reliable, proactive, and organized in managing shipment flow.

Strong communication and coordination skills.

Compensation

Competitive salary based on experience.

Performance-based bonuses and growth opportunities.