Customer Support Intern

Customer Support Intern – Emitrr

Location : Remote

Internship Type : Full-time | Paid -US Shift

About Emitrr

Emitrr is a fast-growing SaaS company helping local businesses streamline customer communication and engagement. We build tools that empower teams to automate workflows, improve efficiency, and deliver an exceptional customer experience.

We are looking for a Customer Support Intern to join our team and assist in managing day-to-day support operations. This is a fantastic opportunity to learn how a SaaS product functions behind the scenes while working closely with our product and customer success teams.

Responsibilities

• Handle day-to-day customer support operations.
• Manage and track customer support tickets efficiently.
• Respond to customer queries and issues related to the Emitrr platform.
• Coordinate with internal teams to resolve product-related concerns.
• Assist in documenting FAQs, known issues, and internal processes.
• Contribute to improving the customer experience by identifying common issues and suggesting solutions.

Requirements

Why Join Emitrr

Interested candidates can share their resumes at : afreen.naz @emitrr.com

Skills Required

Customer Support