Customer Care Associate

Job description

Key Responsibilities :

• Maintain accurate records and update systems for backend operations.
• Coordinate with teams to ensure seamless process execution.
• Prepare and share reports and dashboards using Excel.
• Identify and resolve backend issues promptly.
• Ensure accurate and complete documentation of activities.
• Qualifications :
• Experience :
• 1-2 years in backend operations or similar roles.
• Skills :
• Proficiency in MS Excel (advanced functions).
• Excellent attention to detail and problem-solving skills.
• Quick adaptability to new tools and processes.
• Self-motivated and accountable.