Software Delivery Manager

About us One Point One Solutions is a Public Listed Company that helps businesses build better capabilities and enables them to achieve seamless growth. We are certified by ISO 9001 : 2015, ISO / IES 27001 : 2013, SOC1 and SOC2, which demonstrate our commitment to quality and security in everything we do. We have over 58+ unique processes that can help improve and optimize business operations. Our team is constantly researching technologies and industry trends such as social media, mobility, automation and IoT to provide most innovative solutions. Our team of experts is passionate about delivering excellence and value to our clients. We provide innovative and reliable business process management solutions to clients across various

Software Delivery Manager

Experience 15+ years Location Navi Mumbai

Job Summary

As a Program Manager, you will be responsible for overseeing the successful delivery of strategic programs that align with our company's goals. You will work with a diverse set of stakeholders, including engineering, product, marketing, and leadership, to define program scope, manage timelines, mitigate risks, and ensure that all program objectives are met. The ideal candidate has a strong background in project management, excellent communication skills, and the ability to navigate ambiguity and complexity.

Key Responsibilities

Program Leadership :

Lead the planning, execution, and delivery of multiple, interconnected projects, ensuring they are completed on time, within scope, and on budget.

Stakeholder Management :

Serve as the primary point of contact for all program-related activities, communicating progress, risks, and dependencies to stakeholders and senior leadership.

Strategic Planning :

Collaborate with product and engineering teams to define program goals, objectives, and roadmaps.

Risk Management :

Proactively identify potential risks and issues, and develop mitigation strategies to ensure program success.

Process Improvement :

Continuously assess and improve program management processes and tools to increase efficiency and effectiveness.

Cross-Functional Coordination :

Facilitate effective communication and collaboration among various teams to ensure alignment and shared understanding of program objectives.

Qualifications

Required :

Bachelor's degree in a relevant field (e.g., Business Administration, Computer Science, Engineering).

5+ years of experience in program or project management, preferably in the BPO Industry.

Proven track record of managing complex, large-scale programs from end-to-end.

Strong understanding of project management methodologies (e.g., Agile, Scrum, Waterfall).

Exceptional leadership, organizational, and problem-solving skills.

Familiarity with programming languages (e.g., .Net, c#).

Familiarity with data architecture and database (e.g MySQL, SQL)

Excellent written and verbal communication abilities.

Preferred :

PMP or other relevant project management certification.

Experience with program management tools like Jira, Asana, or Trello.

Familiarity with software development life cycles (SDLC).

Experience working in a fast-paced, high-growth environment.