User Experience Manager
Hooraludhiana, India19 hours ago
Job descriptionPerform business and market research to understand competitive landscape, customer needs, and opportunities. Support strategic decisions by evaluating business performance, city-level variations, and operational gaps. Measure the effectiveness of digital marketing campaigns across Google Ads, Meta, SEO, Referral, and CRM. Track CAC, ROAS, conversion funnels, and attribution to optimize budget allocation and lead quality. Provide actionable insights to improve marketing effectiveness and demand generation. Own and manage the NPS process end-to-end—data collection, analysis, reporting, and action planning. Identify root causes behind low ratings or negative feedback. Analyze churn triggers and design data-backed retention strategies to increase repeat usage and loyalty. Build dashboards and reports covering user behavior, marketing performance, and growth KPIs. Translate complex insights into simple recommendations for leadership and cross-functional teams. Design, execute, and analyze A / B tests for product features, landing pages, and marketing creatives. Document experiment outcomes and integrate insights into future strategies. 2–4 years of experience as a Business Analyst, Growth Analyst, Marketing Analyst, or Digital Marketing Analyst. Strong understanding of user research , UX evaluation, and consumer behavior. Proficiency in digital marketing analytics , conversion funnels, and campaign evaluation. Strong in Excel / Sheets , and working knowledge of SQL . Experience with analytics tools such as Google Analytics, Mixpanel, Amplitude , or similar. Analytical problem-solving ability with a data-first mindset. Strong communication skills for presenting insights and influencing decisions. Comfort working cross-functionally in fast-paced environments. Apply now at
Company : Hoora Technologies
Location : Nagpur (In-office)
Reports to : Head of Product / Head of Marketing
Salary Range : ₹4–8 LPA
Employment Type : Full-time
Job Mission
You will play a critical role in analyzing user behavior, digital marketing performance, product funnels, and business metrics. Your mission is to combine user research, business research, business analytics, and marketing analytics to identify drop-offs, improve NPS, drive retention, and reduce churn. You will convert data and insights into clear recommendations that enhance user experience and fuel growth across Hoora’s consumer journey.
Key Responsibilities
1. User Journey, Research & Experience Analysis
- Conduct both quantitative and qualitative user research to understand behavior, motivations, pain points, and drop-offs.
- Analyze web and app user journeys to identify friction in booking, engagement, repeat usage, and churn.
- Collaborate with Product / UX teams to recommend improvements based on real user insights.
2. Business Research & Growth Insights
3. Digital Marketing & Performance Analytics
4. NPS Ownership, Retention & Churn Reduction
5. Data Analysis, Reporting & Dashboards
6. Experimentation & A / B Testing
Ideal Candidate Profile
Experience
Skills & Tools
Soft Skills
Working Hours :
Monday to Saturday (6 days) – 10 : 00 AM to 7 : 00 PM
Create a job alert for this search
User Experience • ludhiana, India
Related jobs
)
- Promoted
- New!
Operations Manager | US MNC
Impetus Career Consultantsludhiana, India Channel Engagement Manager – Bangalore (On-site).Bangalore – Work from Test Center.Compensation : Budget upto 11 LPA.On-site | Flexibility for weekends & extended hours.
This role ensures operational...Show moreLast updated: 20 hours ago
- Promoted
- New!
Manager
Exbo Groupludhiana, punjab, in We are seeking an experienced Senior Consultant to lead finance system implementation projects and support the build-out of our FT delivery team in India.
This role combines finance process expertis...Show moreLast updated: 9 hours ago
- Promoted
- New!
Senior User Experience Designer
Shipway by Unicommerceludhiana, India We are seeking a proactive and detail-driven UX Designer with at least 3 years of professional experience.This role requires someone comfortable managing multiple design projects while contributing...Show moreLast updated: 14 hours ago
- Promoted
Executive Assistant to Managing Director
Shrey SportsJalandhar, Punjab, India Shrey is a leading name in Cricket Helmets and Sports Apparel across the globe.With a stronghold in professional cricket gear, we are expanding rapidly across teamwear, sports accessories, and athl...Show moreLast updated: 30+ days ago
- Promoted
User Experience Researcher
FlipkartLudhiāna, Republic Of India, IN UXR at Flipkart Group has anchored user-centric product approach across product and design verticals as a matured function for 7 years.
We carry out a wide range of depth-focused product and UX rese...Show moreLast updated: 23 hours ago
- Promoted
- New!
Growth Manager
UNISON INTERNATIONAL CONSULTING (The Recruitment Company)Ludhiāna, Republic Of India, IN Hiring : D2C Head – Retail Fashion Brand (Bangalore).We are seeking an experienced and dynamic.This is a key leadership role for someone who thrives in a fast-paced environment and has a strong unde...Show moreLast updated: 21 hours ago
- Promoted
Administrative Assistant
Sandeep AssiJalandhar, Punjab, India An accounting firm working for transportation and IT companies.This is a remote contract role for an Administrative Assistant at Elk Prime Financial.
The Administrative Assistant will be responsible...Show moreLast updated: 30+ days ago
- Promoted
Technical Program Manager
LifeCell International Pvt.Ltdludhiana, punjab, in We’re hiring a Technical Program Manager with 7+ years of experience in software development and system implementation, and hands-on expertise in Zoho Books.
This role is perfect for someone who can...Show moreLast updated: 13 days ago
- Promoted
- New!
Content Manager
TheXMedialudhiana, punjab, in CAs, and businesses go viral through.AI systems, CRM flows, and viral content strategies.Now we’re expanding our team and looking for someone who lives and breathes content.Content Quality & Produc...Show moreLast updated: 2 hours ago
- Promoted
Senior User Experience Designer
Designitludhiana, punjab, in Job Title : Senior UX / UI Designer – Experience Strategy & Product Innovation.UX discovery, strategic thinking, and stakeholder collaboration.
This role is ideal for someone who thrives in cross-funct...Show moreLast updated: 1 day ago
- Promoted
Technical Trainer (On-Campus Training)
AlgoTutorJalandhar, Punjab, India We work closely with colleges to deliver.Our training is not just theoretical; it is.This is a part-time, remote role for a Technical Trainer specializing in on-campus training programs.The Technic...Show moreLast updated: 9 days ago
- Promoted
Team Lead
Zensar Technologiesludhiana, punjab, in ZENSAR -TEAM LEAD | PROJECT MANAGER OPPORTUNITY FOR GEN AI PROJECT.Dear Aspirant, Greetings from Zensar!!.We are a technology consulting and services company with over 11,500 associates in 33 globa...Show moreLast updated: 11 days ago
- Promoted
- New!
US Tax Manager
Cloudoffisludhiana, punjab, in Job Title : Product Manager – USA Tax Workpaper Software.Location : GIFT City, Gandhinagar.Position Type : Full-time (1 Position).
Cloudoffis is a leading provider of innovative tax and accounting soft...Show moreLast updated: 2 hours ago
- Promoted
- New!
User Experience Designer
KodeMaster AIludhiana, India KodeMaster AI is dedicated to empowering engineers to excel in technical interviews by providing a cutting-edge AI platform for preparation.
Our platform offers realistic mock interviews, guided pro...Show moreLast updated: 20 hours ago
- Promoted
Workfront Expert ( Full-time at a Fortune 500 tech MNC )
HARPludhiana, punjab, in Manage automating workflows integrating Workfront with various platforms and ensuring seamless information flow across systems which include collaborating on UIUX enhancements providing comprehensi...Show moreLast updated: 1 day ago
- Promoted
Microsoft Teams Room
Capgeminiludhiana, punjab, in Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues...Show moreLast updated: 30+ days ago
- Promoted
Test Manager (SAS Testing)
EXLludhiana, punjab, in Excel-based validation templates and reporting.Support go-live readiness through.Excellent analytical, communication, and problem-solving skills.Show moreLast updated: 13 days ago
- Promoted
Management Information System Coordinator
The Language SKOOLludhiana, punjab, in OB DESCRIPTION - Lead (Sales) / MIS Coordinator.Job Title : Lead (Sales) / MIS Coordinator.Organization : The Language SKOOL.
Budget : Up to 3 LPA (based on experience).We are seeking a highly skilled an...Show moreLast updated: 5 days ago