Director of Aftermarket Supply Chain

Job Description

What You'll Do : As Director of Aftermarket Supply Chain, you will lead the global aftermarket planning and fulfillment team. You'll manage a team of planners and own the end-to-end planning cycle across demand planning, inventory, fulfillment, reverse fulfillment, and scrap management. This role requires a proven leader who can drive operational excellence, optimize processes, and partner cross-functionally to deliver on commitments. You'll also be accountable for leading reviews with internal stakeholders and developing talent within your team.

Key Responsibilities

• Lead and manage a team of planners, providing direction, coaching, and performance management.
• Develop and run demand planning for aftermarket channels leveraging statistical and consensus-based models.
• Develop and execute inventory planning strategies for global warehouses to maintain service levels and optimize working capital.
• Manage fulfillment planning, including order allocation and delivery tracking to meet customer commitments.
• Oversee reverse fulfillment processes, including RMAs, material diversions, and returns management.
• Direct global scrap management programs, ensuring compliance, cost efficiency, and sustainability.
• Drive operational performance reviews :
• Monthly internal business reviews focused on core metrics.
• Quarterly business reviews with internal customers to present performance, collect feedback, and align priorities.
• Partner cross-functionally with operations, logistics, finance, and customer success teams to drive continuous improvement and resolve escalations.

Ideal Profile

Preferred Qualifications

At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones : People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.

Culture is our Passion

Skills Required

Inventory Management, CRP, Erp, Reverse Logistics, Tms, Demand Planning