Data Platform ProdOps Engineer

Title : Data Platform ProdOps Engineer

Bengaluru, KA

Role Summary

We are seeking a proactive and detail-oriented Production Operations Engineer to join our Data Platforms team. This role plays a critical part in maintaining the stability and reliability of our large-scale data platform by providing hands-on operational support, system monitoring, and first-line incident triage.

The ideal candidate is comfortable working in containerized environments, has solid Linux fundamentals, and demonstrates strong discipline in executing standard operating procedures and documenting outcomes. This position requires close collaboration with Shanghai and San Jose based developers and product teams in a cross-time zone environment.

Key Responsibilities

• Monitor production systems and job pipelines; respond promptly to alerts and anomalies
• Troubleshoot operational issues in collaboration with the development team
• Investigate incidents using logs, metrics, and observability tools (e.g., Grafana, Kibana)
• Perform recovery actions such as restarting pods, rerunning jobs, or applying known mitigations
• Operate in Kubernetes environments to inspect, debug, and manage components
• Support deployment activities through post-release validations and basic checks
• Validate data quality and flag anomalies to the relevant engineering teams
• Maintain clear documentation of incidents, actions taken, and resolution outcomes
• Communicate effectively with remote teams for operational handoffs and follow-ups

Required Qualifications

Preferred Qualifications

What We Offer