Staff Associate Network Administration

Job Description

Role : Tier T1.5 Support for AT&T GCSC Teams

Responsibilities :

• First responder for strategic services (Flexware, SDWAN OTT)
• Network triage and service restoration.
• Managing transport circuits (AVPN, AIA, BB, LTE)
• Analyzing and escalating network events
• Coordinating software / hardware resources
• Monitoring, data capture, and problem analysis
• Ticket management and escalations
• Working with internal / external support groups
• Negotiating with other support centers for testing plans

Technical Skills :

Professional Skills :

Years of Experience

1-3+ Years

Education

BE / B.TECH + CCNA / CCNP certified.

Weekly Hours : 40

Time Type : Regular

Location :

Bangalore, Karnataka, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.