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Catalog Specialist I

Catalog Specialist I

Tekwissen IndiaHyderabad, TS, India
30+ days ago
Job type
  • Quick Apply
Job description

Overview :

TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.

Job Title : Catalog Specialist I

Location : Hyderabad

Duration : 4 Months

Job Type : Contract

Work Type : Remote

Job Description :

Top Key Responsibilities :

This includes, but is not limited to :

  • Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers / exceptions
  • Identify patterns emerging in the audits and contribute to process / program improvements
  • Provide timely response to stakeholders on related tasks as per SOP and SLA
  • Systematically escalate problems to the relevant owners / teams according to pre-determined process
  • Maintain records of day to day work by updating trackers or workflow tools
  • Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
  • Understand performance metrics for driving business goals
  • Work in a collaborative environment and contribute to the growth of the respective team / program
  • Develop a global perspective and understand the nuances of various geographies that the client operates in

Basic Qualifications

  • Bachelor's degree
  • Good communication skills - both verbal and written
  • Demonstrated ability to work in a team
  • Sound problem solving ability and analytical skills
  • Proven ability to work productively and efficiently in an independent setting
  • Excellent attention to detail and work with the highest level of accuracy

    • Preferred Qualifications :

  • Working Knowledge of MS Office products such as Word and Excel
  • Excellent communication and data presentation skills
  • Fluent written and spoken English

    • TekWissen Group is an equal opportunity employer supporting workforce diversity.

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    Specialist • Hyderabad, TS, India