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L1 Desktop Support Engineer (18 / 10 / 2025)

L1 Desktop Support Engineer (18 / 10 / 2025)

TRDFIN Support Services Pvt LtdIndia
2 days ago
Job description

Job Title : Desktop Support Engineer (Fresher)

Job Type : Full-Time | Rotational Shift

Experience Required : Fresher

Note : Salary Range :

Ahmedabad - ₹14,000(Take Home) – ₹17,500 CTC per month

Night Shift Allowance- Per day ₹250

Key Responsibilities :

  • Install, configure, and maintain operating systems (Windows / Linux) on desktops and laptops.
  • Provide hardware support, including assembly, upgrades, and basic troubleshooting.
  • Assist with installation and configuration of standard softwareand updates.
  • Handle basic networking issuesincluding DNS, DHCP, VPN, Firewall configuration.
  • Set up and troubleshoot MS Outlook (configuration, backup, restore).
  • Support user accountmanagement in ActiveDirectory (add / delete / disable).
  • Manage BitLocker encryption and recovery processes.
  • Install and troubleshoot network printers and scanners.
  • Perform antivirus installation, update, and system virus protection checks.
  • Provide remote desktop support and on-site troubleshooting as needed.
  • Coordinate with hardwarevendors for repairsand warranty claims.
  • Maintain inventory of IT assets (hardware and software).

Key Skills & Competencies :

  • Basic knowledge of computer hardware and operating systems
  • Familiarity with networking protocols and concepts
  • Understanding of Microsoft Office Suite and Outlook
  • Good problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Eagerness to learn and grow within the IT field
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    Desktop Support Engineer • India