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Salesforce Consultant

Salesforce Consultant

Digilenavi mumbai, India
1 day ago
Job description

Salesforce CPQ Developer :

Key Responsibilities

  • Provide day-to-day support for Salesforce CPQ, resolving incidents, service requests, and user-reported issues within SLAs.
  • Troubleshoot and resolve CPQ-related configuration, pricing, quoting, and approval workflow issues.
  • Maintain and update product catalog, price books, discount schedules, and approval rules.
  • Assist with testing and deployment of minor configuration changes or enhancements.
  • Collaborate with business users to gather requirements for small fixes or optimizations.
  • Monitor and maintain data integrity across CPQ and related objects.
  • Work closely with Salesforce Admins, Developers, and Business Analysts for escalations.
  • Create and update support documentation, FAQs, and training materials for end users.

Required Skills & Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
  • 6 years of experience working with Salesforce CPQ in a support or admin role.
  • Proficiency in CPQ objects, pricing methods, discounting, product rules, and quote templates.
  • Hands-on experience with Salesforce configuration (validation rules, workflows, process builder, flows).
  • Strong troubleshooting skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently under minimal supervision.

    • Preferred Skills

  • Salesforce CPQ Specialist certification.
  • Experience with Salesforce Sales Cloud.
  • Basic understanding of Apex, SOQL, and data migration tools (Data Loader, Workbench).
  • Exposure to Agile support methodology.
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