Software Engineer (AI / ML)

Job Description

Job description

Role Overview

We are seeking a  Machine Learning Engineer  to join a high-impact team within  Experian Consumer Services (ECS) , focused on building scalable, reusable AI capabilities that power personalized financial experiences for millions of users. This role is ideal for someone who thrives at the intersection of  machine learning, software engineering, and product thinking .

You will work closely with  product managers ,  data scientists ,  platform engineers , and  UX teams  to understand consumer needs, define ML-driven solutions, and deliver production-grade AI services such as  LLM-as-a-Service ,  enterprise knowledge orchestration ,  predictive intelligence APIs , and  personalized decisioning engines .

Success in this role requires not only strong technical skills but also the ability to  evaluate trade-offs ,  select the right models and tools , and  align ML solutions with business goals . You’ll be expected to own the full ML lifecycle—from problem framing and experimentation to deployment, monitoring, and continuous improvement.

Key Responsibilities 1. Business-Aligned ML Engineering

• Collaborate with product and analytics teams to identify high-impact personalization and automation opportunities.
• Translate business problems into ML use cases, selecting appropriate modeling techniques (e.g., classification, ranking, recommendation, summarization).
• Evaluate trade-offs between accuracy, interpretability, latency, and scalability to guide model and architecture choices.

2. Model Development & Optimization

3. LLM Integration & Extension

4. Productionization & Deployment

5. Performance Monitoring & Governance

6. MLOps & Automation

7. Core ML Algorithms & Techniques

Qualifications

Qualifications

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work / life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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