Network Engineer Team Lead

JOB DESCRIPTION

About Organization :

This Japanese multinational automotive manufacturer, has grown to become one of the largest car producers in the world. Renowned for its focus on quality, innovation, and sustainability, the company introduced lean manufacturing practices that have influenced the global auto industry. It also led the way in hybrid technology, launching a groundbreaking hybrid vehicle in 1997. Today, it maintains a strong global presence with a wide range of popular and reliable vehicle models.

Experience : 9 - 12 Yrs

Location : Bidadi

Designation : Team Lead-Networking

JOB PURPOSE :

Experience in Networking Support, Technical support, Troubleshooting, debugging, maintenance and any technical support in networking domain

Experience in Switching, Routing, LAN and WAN Experience, Web proxy, Firewalls , Cisco ISE

RESPONSIBILITIES :

• Responsible to manage the Day-to-Day Operations and ensure defined SLA has been met by the team as agreed in the SOW.Process knowledge on ITIL and ISO.
• 9 - 12 years in IT service delivery and handled multiple customer environments
• Review and submit the weekly and monthly report to management.
• RCA preparation and submission to management.
• Managing the shift roster.
• Good Knowledge of Incidents Management & Change management
• Coordination with vendors for escalation
• Preparing & validation of Root Cause Analysis
• Review of Network Device Hardening Mechanism On Periodic Basis
• Configure and Troubleshooting routing protocols like EIGRP and BGP
• Configuring and troubleshooting the Cisco switches.
• Assigning severity to the Incidents logged based on the definition.
• Second level analysis (investigating problems) and closure of known and low priority security incidents.
• Logging Problem Ticket for unresolved Incidents with Technical Service
• Sending Security Alert messages on newly found vulnerabilities
• Installation of security patches & bug fixes on High Critical Devices
• System health checks for all Network devices & Action plan for any issues or Observations
• Adhering and Implementing guidelines and Customer policies
• Must close all the Incident & service Request with in Service Level Agreement
• Knowledge Checking of L2 Engineer & Train L2 Engineer on Periodic Basis

REQUIRED SKILLS :

Skills Required

Routing, Checkpoint Firewall, Eigrp, Bgp, Wlc, Switching