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Market Research - Team Lead

Market Research - Team Lead

ConfidentialHyderabad / Secunderabad, Telangana
21 days ago
Job description

Key Responsibilities :

1. Leadership Team Management :

  • Lead and mentor a team of Campaign Development Representatives (CDRs) to achieve campaign goals and maintain high performance.
  • Conduct regular performance evaluations and provide coaching to enhance productivity and skill development.
  • Drive team accountability and ensure adherence to established workflows.

2. Campaign Oversight :

  • Supervise call campaigns for Inside Sales and ABM teams, ensuring a  15-20% contact rate  on each campaign.
  • Oversee daily campaign progress through dashboards and share detailed audit reports with stakeholders via Teams and email.

    • 3. Data Management Quality Assurance :

  • Strategize and execute database clean-ups to improve data quality and match rates.
  • Identify and resolve data discrepancies, suggesting external research when required.
  • Perform audits on transaction records, ensuring data accuracy against raw files and online sources.
  • Review and validate Quality Control (QC) reports for completeness.
  • Create and maintain up-to-date processing and quality control manuals for the team.

    • 4. Process Improvement Collaboration :

  • Collaborate with managers to implement new technical projects and ensure smooth delivery of outgoing data.
  • Monitor incoming data accuracy and updates in internal systems like  WIRED  .
  • Support ongoing process improvement and data management initiatives within the Campaign Development department.

    • Required Qualifications :

  • Bachelors degree (Graduate).
  • 3-4 years of experience in  data management  ,  process management  , and  stakeholder management  .
  • Proven experience in a  leadership role  , preferably managing campaign development or Inside Sales teams.
  • Strong  analytical  and  problem-solving  skills with attention to detail.
  • Excellent  communication and interpersonal  abilities.
  • Account-Based Management (ABM)  experience preferred.
  • Project management  experience is a plus.

    • Role :   Other

    Industry Type :   IT Services & Consulting

    Department :   Other

    Employment Type :   Full Time, Permanent

    Role Category :   Other

    Education

    UG :   Any Graduate

    PG :   Any Postgraduate

    Skills Required

    Team Management, Process Improvement, Data Management, Project Management, Analytical

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    Research Lead • Hyderabad / Secunderabad, Telangana