Monitoring Applications, underlying servers (Linux / Windows)Resolving issues / alerts in Monitoring Tools (Dynatrace)Preparation of Technical documentationsBasic Linux / Windows system administrationHandling L1 / L2 operational tasks such as performance root cause analysis, runbook-based resolution of incidents.Ensure sufficient cover is maintained to support the operational shiftsEscalation and notification of production issuesQualification
- bachelors Degree
- 0-1 years experience in IT operations
- Basic knowledge in Linux or Windows servers
- Basic knowledge in networking
- Linux trained or certified (RHSE / RHCSA) from a reputed institution
- Excellent written and verbal communication skills
- Must be a good team player.
- Flexible, can-do attitude and willing to take responsibility
- Microsoft tools : Word, Excel (Desirable)
- Eager to learn and update one s knowledge
Skills Required
Incident Management, Dynatrace, Networking Basics, Monitoring, Technical Documentation