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MillionCXOBelgaum, Karnataka, India
3 hours ago
Job description

Job Title : Account Manager

Location : Bangalore (Work from Office)

Shift : Night Shift (US Time Zone)

Employment Type : Full-time

Company : MillionCXO

About MillionCXO

MillionCXO is a fast-growing B2B sales and lead generation agency helping global IT and SaaS companies book qualified meetings with decision-makers. We blend data-driven prospecting, multi-channel outreach, and human intelligence to deliver predictable revenue outcomes for our clients.

We're now looking for a proactive and relationship-driven Account Manager to own client success, retention, and growth.

Key Responsibilities

1. Client Relationship & Retention

  • Act as the primary point of contact for assigned clients across the US and global markets.
  • Build trusted relationships with CXOs, Founders, and Marketing / Sales Heads.
  • Ensure timely delivery of campaigns and consistent communication with clients.

2. Onboarding & Delivery Management

  • Lead smooth client onboarding and project kickoff meetings.
  • Coordinate internally with SDRs, delivery, and performance teams to ensure KPIs are met.
  • Maintain accurate documentation of client goals, deliverables, and feedback.
  • 3. Business Reviews & Reporting

  • Conduct Weekly Business Reviews (WBRs) and Monthly Business Reviews (MBRs) with clients.
  • Present insights, campaign results, and recommendations for improvement.
  • Track key success metrics such as booked meetings, conversions, and ROI.
  • 4. Upsell & Cross-Sell

  • Identify opportunities to expand client engagement through new service offerings, additional licenses, or higher-tier packages.
  • Collaborate with the sales team to convert upsell opportunities into revenue.
  • Maintain a strong understanding of MillionCXO's services and success stories.
  • 5. Internal Collaboration & Growth

  • Work closely with the delivery team to ensure campaign quality and consistency.
  • Share client insights to improve internal processes and offerings.
  • Contribute to client retention, renewal, and satisfaction KPIs.
  • Key Performance Indicators (KPIs)

  • Client retention rate
  • Revenue growth via upsells / cross-sells
  • Client satisfaction (measured via NPS or feedback)
  • Timely completion of WBRs and MBRs
  • Campaign performance and delivery adherence
  • Requirements

  • 3–6 years of experience in Account Management, preferably in B2B SaaS, Marketing, or Lead Generation agencies.
  • Excellent communication and presentation skills (US client handling experience preferred).
  • Strong analytical and reporting skills.
  • Proven track record in client retention and upselling.
  • Comfortable working in night shifts to align with US client hours.
  • Why Join MillionCXO?

  • Fast-paced, high-growth environment in the global B2B space.
  • Opportunity to manage CXO-level client accounts.
  • Collaborative and performance-driven culture.
  • Competitive compensation (as per industry standards).
  • Create a job alert for this search

    Marketing Manager • Belgaum, Karnataka, India

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