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▷ (14 / 10 / 2025) Business Associate

▷ (14 / 10 / 2025) Business Associate

PorterIndia
20 days ago
Job description

Job Description :

  • Designation : Business Associate
  • Locations : Kolkata
  • Education : Graduates (No Backlogs)
  • Experience : Min 1+ years
  • Nature of Work : Field Sales
  • Incentives & Perks : Based on Performance + Fuel Allowance
  • Shift : General Shift (10am to 7pm)
  • Work Days : 6 days (Monday to Saturday)
  • Notice : Immediate or 30 days

Roles and Responsibilities :

  • Supply / demand operations : constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining.
  • Market mapping on both Demand and Supply side. Responsibility for the Delivery of Partner and Customer Targets for assigned areas
  • Community management : actively moderate (bring people together), leverage, and rule the driver customer community to shape the best service quality to users and the best worth for drivers.
  • Process improvement : Identify, build and enforce Standard Operating Procedures and policies to support the activity and solve prevalent issues.
  • Talent acquisition and management : Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective / improvement. Will be leading a team of 5-10 high-performing individuals.
  • Retention : Will be involved in supply / customer retention activities like calling, partner engagement validation, zonal-wise supply fulfillment, customer retention, etc
  • Partner and customer negotiations, strong communication, community building skills, relationship building skills, network building practices, etc
  • Execute Marketing and Branding initiatives for the city as per the BTL plans
  • Market intelligence : Gather market and competitive intelligence from various sources and create actionable insights

    • Skills Required :

  • Strong verbal and written communication skills.
  • Knowledge of supply chain systems, processes and data, and business operations
  • Analytical skills and a capacity to work with large data sets
  • Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally and in writing, and to immediately contribute in a team environment
  • An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus
  • Willingness to roll up sleeves and get hands dirty by being on the field most of the time.
  • Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn
  • Self-directed
  • Basic knowledge of SQL.
  • Strong numerical and analytical skill
  • Advance Excel experience

    • Rounds of Interview :

  • HR Round & Aptitude Test
  • Field Round
  • Manager Round
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