Talent.com
MSP Program Manager(Transition)
MSP Program Manager(Transition)BayOne Solutions • jaipur, India
MSP Program Manager(Transition)

MSP Program Manager(Transition)

BayOne Solutions • jaipur, India
10 hours ago
Job description

Title : Program Manager – Vendor & Transition Management (Technology & Managed Services)

Location : Bangalore, KA(Hybrid)

Job Type : Fulltime with BayOne Solutions

Experience : Minimum 5+ years of relevant experience

About the Role

We are seeking a proactive and detail-oriented Program Manager to lead and support large-scale technology transitions involving Managed Service Providers (MSPs) and System Integrators (SIs) . This role is ideal for a task-driven professional with deep expertise in vendor management, contract governance, transition planning, and global stakeholder coordination .

You will act as the primary liaison between internal technology, procurement, and service delivery teams, ensuring a seamless transition and steady-state handover for our large enterprise customers in the USA technology and engineering space .

Key Responsibilities

Program & Transition Management

  • Lead end-to-end transition programs for large-scale technology and managed service provider engagements.
  • Develop and maintain transition plans, milestones, risk registers, and communication plans .
  • Ensure smooth handover of services , minimizing disruption and aligning with SLAs and contractual obligations.
  • Coordinate across global teams (engineering, IT, procurement, and finance) to align deliverables and dependencies.

Vendor & Contract Management

  • Oversee and manage Vendor Management Systems (VMS) such as Fieldglass , ensuring compliance, reporting accuracy, and vendor onboarding / offboarding.
  • Act as the single point of contact for all vendor performance management , renewals , and governance meetings .
  • Support contract and SOW management, tracking renewals, expirations, and extensions.
  • Drive performance reviews, KPI tracking, and corrective action plans for vendor partners.
  • Stakeholder & Communication Management

  • Engage directly with USA-based enterprise customers and internal leadership teams to provide status updates, insights, and escalations.
  • Facilitate cross-functional collaboration between procurement, technology, and delivery teams.
  • Ensure proactive communication of risks, dependencies, and mitigation strategies.
  • Process Optimization & Reporting

  • Drive continuous improvement in vendor and transition processes, focusing on automation, efficiency, and transparency .
  • Generate and maintain dashboards, transition scorecards, and executive summaries for leadership reporting.
  • Support audits, compliance checks, and financial tracking related to vendor contracts and transitions.
  • Required Skills & Qualifications

  • 5+ years of experience in Program Management / Project Coordination / Vendor Management roles within technology, IT services, or engineering industries .
  • Proven track record managing large-scale transitions or transformations involving Managed Service Providers (MSPs) or System Integrators (SIs) .
  • Hands-on experience with Vendor Management Systems (preferably SAP Fieldglass , Ariba, or similar).
  • Strong understanding of contract governance, SLA / KPI management , and procurement processes .
  • Excellent communication, stakeholder management , and presentation skills (especially with global teams).
  • Proficiency in MS Project, Excel, PowerPoint , and collaboration tools (JIRA, Smartsheet, or Monday.com preferred).
  • Ability to operate independently in a fast-paced, matrixed environment and deliver under pressure.
  • Preferred Qualifications

  • PMP, PRINCE2, or ITIL certification.
  • Experience supporting North American enterprise customers in technology or engineering domains.
  • Exposure to transition governance frameworks and MSP operating models .
  • Working knowledge of financial tracking , budget forecasting , and vendor invoicing processes .
  • Key Attributes

  • Proactive, accountable, and organized — a true task master who drives results.
  • Strong interpersonal skills and ability to navigate cross-cultural, distributed teams.
  • Strategic thinker with attention to operational detail.
  • Passion for process excellence and continuous improvement.
  • BayOne is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. This job posting represents the general duties and requirements necessary to perform this position and is not an exhaustive statement of all responsibilities, duties, and skills required. Management reserves the right to revise or alter this job description.

    Create a job alert for this search

    Program • jaipur, India

    Related jobs
    Program Manager

    Program Manager

    University of the People • Jaipur, IN
    American, accredited, 100% online university.Today, UoPeople has over 170,000 students enrolled from more than 200 countries and territories, including 18,800 students who are refugees.UoPeople is ...Show more
    Last updated: 30+ days ago • Promoted
    Sr. / Manager TPM

    Sr. / Manager TPM

    BrightEdge • Jaipur, IN
    Just seeking some good talent!.At BrightEdge, we innovate at the intersection of AI, SEO, and enterprise growth.We’re not just shaping the future of enterprise SEO and content performance; we’re al...Show more
    Last updated: 1 day ago • Promoted
    Assistant Manager Electrical - Transmission Line & Bay Execution (Utility-scale Solar PV projects)

    Assistant Manager Electrical - Transmission Line & Bay Execution (Utility-scale Solar PV projects)

    ENGIE India • Jaipur, IN
    We are seeking a highly competent.Transmission Line (TL) & Bay Execution Assistant Manager.The role demands a professional with. The candidate will be responsible for.Project Execution & Management....Show more
    Last updated: 30+ days ago • Promoted
    Technical Program Manager

    Technical Program Manager

    BrightEdge • Jaipur, IN
    Just seeking some good talent!.At BrightEdge, we innovate at the intersection of AI, SEO, and enterprise growth.We’re not just shaping the future of enterprise SEO and content performance; we’re al...Show more
    Last updated: 2 days ago • Promoted
    Program Manager

    Program Manager

    Vriba Solutions • Jaipur, IN
    Maharashtra, Delhi, Uttar Pradesh, Kolkata.We are looking for an experienced.The ideal candidate will have strong leadership skills, excellent communication, and proven experience managing large-sc...Show more
    Last updated: 1 day ago • Promoted
    SAP PTD LEAD

    SAP PTD LEAD

    KATBOTZ® • Jaipur, IN
    KATBOTZ LLC is seeking an experienced.SAP PTD (Plan-to-Deliver) Lead.The ideal candidate will have extensive hands-on experience across. Plan-to-Deliver business processes.This role will lead the fu...Show more
    Last updated: 15 days ago • Promoted
    Program Advisor- US

    Program Advisor- US

    Interview Kickstart • Jaipur, IN
    Kindly note : This is a remote role that requires working during U.Please apply only if you're comfortable with the night shift. And when it comes to the top tech companies like Google, Facebook, Net...Show more
    Last updated: 30+ days ago • Promoted
    Incentives & Rebates Program Manager (Remote – India)

    Incentives & Rebates Program Manager (Remote – India)

    Castellan Real Estate Partners • Jaipur, IN
    Remote
    Incentives & Rebates Program Manager (Remote – India).EV charging, and renewable systems.As part of our expansion into energy efficiency and sustainability, we are seeking a.Incentives & Rebates Pr...Show more
    Last updated: 12 days ago • Promoted
    WMS Implementation Manager

    WMS Implementation Manager

    Globus Logistics • Jaipur, IN
    Microsoft Dynamics 365 SCM Module (WMS,TMS, PMS).If you have hands-on experience in driving end-to-end SCM rollouts and love shaping smart logistics solutions—this role is for you!.Preference will ...Show more
    Last updated: 30+ days ago • Promoted
    Project Management Officer

    Project Management Officer

    WonderBotz • Jaipur, IN
    Developer Role and Responsibilities.You will lead the PMO function, ensuring adherence to organizational standards, optimizing processes, and enabling leadership with actionable insights.This role ...Show more
    Last updated: 5 days ago • Promoted
    Microsoft D365 Project Manager

    Microsoft D365 Project Manager

    Coforge • Jaipur, IN
    Title : Microsoft Dynamics D365 Project Manager.Experience : Minimum 12-18 years.Key skills : Must have in-depth knowledge on both Functional and Technical aspects of Dynamics D365 and strong projec...Show more
    Last updated: 21 days ago • Promoted
    Training Manager

    Training Manager

    Teleperformance Global Services • Jaipur, Rajasthan, India
    Job Title : Process Training Manager.Department : Operations (Voice & Chat).Shifts : Australian / New Zealand Shifts.The Process Training Manager is responsible for designing, developing, implementing,...Show more
    Last updated: 21 days ago • Promoted
    Program Coordinator - Global Delivery

    Program Coordinator - Global Delivery

    Emeritus • Jaipur, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show more
    Last updated: 10 days ago • Promoted
    Senior SAP Transportation Management (TM)

    Senior SAP Transportation Management (TM)

    GreatHR Solutions • Jaipur, IN
    Job Title : Senior SAP Transportation Management (TM) Functional Consultant.We are looking for an experienced.SAP Transportation Management (TM) Functional Consultant. The ideal candidate will bring ...Show more
    Last updated: 23 hours ago • Promoted
    Program Advisor

    Program Advisor

    Interview Kickstart • Jaipur, IN
    Kindly note : This is a remote role that requires working during U.Please apply only if you're comfortable with the night shift. And when it comes to the top tech companies like Google, Facebook, Net...Show more
    Last updated: 30+ days ago • Promoted
    MSP Program Manager(Transition)

    MSP Program Manager(Transition)

    BayOne Solutions • Jaipur, Rajasthan, India
    Title : Program Manager – Vendor & Transition Management (Technology & Managed Services) Location : Bangalore, KA(Hybrid) Job Type : Fulltime with BayOne Solutions Experience : Minimum 5+ years of ...Show more
    Last updated: 10 hours ago • Promoted • New!
    Program Manager

    Program Manager

    Aramya • Jaipur, Rajasthan, India
    Our vision is to build some of the world's most loved fashion and lifestyle brands and enable people to express themselves. With a fast-moving team driven by creativity, technology, and customer obs...Show more
    Last updated: 3 days ago • Promoted
    MEP Project Manager

    MEP Project Manager

    UPASNA • Jaipur, Rajasthan, India
    Upasana Group, established in 1991 by Mr.Om Maheshwari, is a renowned name in Jaipur's construction industry.Known for its commitment to quality, innovation, and customer satisfaction, the company ...Show more
    Last updated: 23 hours ago • Promoted