The Offer
- Attractive salary+ Incentives, growth opportunity & Benefits
The Job
Key Responsibilities :
Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesThe Profile
You have working knowledge of Good communication, active listening, Time Management, negotiation, persuasion, resilience and Convincing skillsYou pay strong attention to detail and deliver work that is of a high standardYou possess strong analytical skills and are comfortable dealing with numerical dataYou are adaptable and thrive in changing environmentsThe Employer
Our client is seeking a dynamic and goal-oriented Tele Executive to join their team. The ideal candidate will be responsible for making outbound calls to potential and existing customers, promoting products / services. This role requires excellent communication skills, a persuasive attitude, and the ability to handle rejection professionally.