Server Hardware Engineer

We are seeking a skilled  Field Server Engineer  to provide on-site support and maintenance for enterprise-grade HP servers and storage systems. The ideal candidate will have hands-on experience managing hardware-related service calls, particularly with  HP ProLiant DL360 / DL380 ,  3PAR ,  Apollo ,  Synergy , and  HP Tape Libraries .

Key Responsibilities :

• Perform on-site diagnostics, hardware troubleshooting, and repair of HP server and storage systems.
• Handle support calls for  HP ProLiant Servers (DL360 / DL380) ,  HP 3PAR Storage ,  HP Apollo ,  HP Synergy , and  HP Tape Libraries .
• Replace server components (motherboards, drives, power supplies, memory, etc.) and perform firmware upgrades.
• Collaborate with HP support and logistics to ensure timely resolution of hardware issues.
• Maintain documentation of service calls, parts used, and issue resolution details.
• Provide guidance and technical assistance to clients on server and storage systems.
• Ensure service-level agreements (SLAs) and client satisfaction targets are consistently met.

Requirements :

Preferred Qualifications :

Skills Required

Hardware Design, Circuit Analysis, Firmware Development, System Integration, Performance Testing, thermal management