Job Title : Lead QA Engineer
Location : Gurgaon, Sector 67
Employment Type : Full-time
About Karnival :
Karnival is redefining how brands engage customers post-purchase. At the heart of our platform are our next-gen CRM and Customer Experience (CX) solutionsbuilt to empower retailers with smarter campaigns, personalised journeys, and real-time insights. From dynamic Interactive E-Receipts and actionable Surveys to gamified Raffle Draws, authentic Product Reviews, and seamless POS billing, our unified SaaS ecosystem drives loyalty, feedback, and revenue on autopilot. Powered by a centralised data lake and enterprise-grade security, Karnival is the growth engine modern retailers cant do without.
Key Responsibilities :
- Lead QA efforts for product releases, ensuring end-to-end testing coverage.
- Design, execute, and maintain manual and automated test cases.
- Identify, document, and track defects, working closely with developers for timely resolution.
- Collaborate with product managers and designers to understand requirements and ensure quality.
- Perform regression, functional, integration, and performance testing.
- Mentor QA team members and support knowledge sharing.
- Participate in sprint planning, reviews, and release cycles to ensure quality at every stage.
Requirements :
3+ years of QA / testing experience in a product-based environment.Strong understanding of software testing methodologies, tools, and processes.Hands-on experience with test management tools (e.g., JIRA, TestRail).Experience with automation testing tools is a plus.Knowledge of API testing (Postman, RestAssured) and basic SQL for data validation.Familiarity with CI / CD pipelines and version control systems (Git).Excellent analytical, problem-solving, and communication skills.Ability to work independently and take ownership of product quality.Preferred :
Experience in SaaS product testing or large-scale consumer applications.Exposure to performance / load testing tools (e.g., JMeter, Locust).What We Offer :
Opportunity to work on impactful products with a senior, collaborative team.Competitive compensation and benefits.Learning and growth opportunities, including mentorship roles.A culture of innovation, ownership, and continuous improvement.(ref : hirist.tech)