Content Writer 5

Job Description :

Content Designer (Senior level)

Come join our creative, can-do content design team! We're a team of end-user focused UX content designers and content strategists, and we're looking for a versatile, tech-savvy content designer to join us in shaping the future of work for millions of people around the world, no big deal.

Teams is chat-based workspace offering. It's all the people, content, tools, and conversations you need to get work done in one place-a hub for teamwork. Our content design work for Teams includes user interface text, first-run experiences, in-product contextual assistance and notifications, information architecture, user research, experimentation, help and support articles, and more.

SharePoint is knowledge platform. It's about helping users manage content and turn content into knowledge with the power of AI. Our content design work for SharePoint includes user interface text, first-run experiences, in-product contextual assistance and notifications, information architecture, user research, experimentation, help and support articles, and more.

Your focus :

You'll help us with in-app product content for our smart meeting solutions that help workers conduct meetings more effectively in all stages of the meeting (before, during, and after). You'll also help us with in-app product content for our knowledge generation solutions, that help workers generate, achieve and reuse content. On a typical day in this role, you might :

Work Partner with an interaction designer to craft copy iterate on content for a feature or flow

Do a terminology exploration for a new concept

Develop copy treatments content for a user research study or in-product experiment

Bring your voice to a design critique of proposed features or scenarios

Draft a new entry for our term list and review with the team

Observe a customer study

You'll love this role if :

You're passionate about words, design, and technology

You know the names of a few parts of speech

You know your grammar and have a keen ear for conversational English

You're both a big-picture thinker and a person who has an eye for the details in a design

You love a variety of writing challenges-from teeny mobile spaces to coherent cross-product flows to friendly how-to articles

You dig digging into metrics and customer feedback

You thrive in creative, collaborative cultures, yet are disciplined, organized, and able to independently manage the details of your work

You're proactive about communicating priorities and trade-offs-and adjusting as you get feedback

You're self-aware, growth-minded, and composed

You understand the broader context of your work, and can always map your activities to both customer needs and business goals

Most of all, you care about the people who are using technology and making their experiences better

Responsibilities

Write and edit friendly, brilliantly clear UX copy-with brand flair

Perform functional and editorial quality assurance on content as appropriate

Understand and effectively use our content model, content types, style guide, and brand voice

Use multiple sources of customer data to inform strategic content direction and improvements

Identify opportunities for content additions, improvements, and reuse / repackage and effectively pitch those ideas to the team and stakeholders.

Requirements

5+ years of experience writing end-user facing UX copy (applications, web, ecommerce, etc.)

Proficient with Microsoft Office products

Proficient with editing copy in design software like Figma

Portfolio of writing and content samples

North American English fluency

BA / BS degree in English, Communications, Creative Writing, Journalism, or other literary / communication subjects

Additional qualifications

Natural and inquisitive passion for modern technology

Experience working with Design discipline (interactive, visual, research)

Experience with digital content tools / CMS

Experience working with customer research

Agency copywriting experience

Flexible, versatile writing across form factors, subject matter, and audiences

Self-motivated collaboration and problem-solving skills.

Candidate Requirements :

Years of Experience required 5-8 years.

Top 3 must-have hard skills (no soft skills)

• Experience in UX Writing for interactive products
• Fluent and Articulate in English
• Worked on Enterprise Products.

Level of experience with each (years) - 5 year