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ServiceNow Architect
Enterprise Minds, IncKottayam, IN30+ days ago
Job description10+ years of overall IT experience, with 6+ years focused on ServiceNow. Hands-on expertise with ITSM modules and working knowledge of ITOM, CMDB, CSDM. Strong proficiency in JavaScript, Glide API, Flow Designer, UI Policies, Business Rules, and Catalog development . Proven experience in ServiceNow Integrations (REST / SOAP APIs). Deep understanding of ITIL framework and its implementation on ServiceNow. Ability to lead client workshops, design discussions, and architecture reviews. Strong communication and stakeholder management skills. ServiceNow Certifications : CSA, CAD, CIS (ITSM / ITOM / CMDB), CTA . Experience with additional modules like HRSD, CSM, SAM, HAM, SecOps is a plus. Exposure to cloud platforms (AWS / Azure) and DevOps tools. Competitive salary & performance-based bonuses. Opportunity to work on global-scale ServiceNow projects . Professional growth through certifications, trainings, and challenging assignments. Hybrid work flexibility (Hyderabad office base).
Job Title : ServiceNow Architect – ITSM
Location : Hyderabad, India
Experience : 10+ years
Employment Type : Full-time
About the Role
We are seeking an experienced ServiceNow Architect with strong expertise in IT Service Management (ITSM) and enterprise-scale ServiceNow implementations. The ideal candidate will have a proven track record of leading architecture, design, and delivery of ServiceNow solutions in large, complex environments.
Key Responsibilities
- Lead the architecture, design, and implementation of ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Knowledge, etc.).
- Define and enforce best practices, governance, and design standards across the ServiceNow platform.
- Collaborate with business stakeholders to translate requirements into scalable and sustainable solutions.
- Drive integrations between ServiceNow and other enterprise systems (REST, SOAP, IntegrationHub, MID Server).
- Mentor and guide development teams in implementing custom applications, workflows, and automation.
- Ensure platform scalability, performance, and security compliance.
Required Skills & Experience
Preferred Qualifications
What We Offer
📩 How to Apply :
Send your updated CV to nivetha.s@eminds.ai
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Servicenow Architect • Kottayam, IN
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