Director

Job Title : Director - Retirement Services, One SBS India Portfolio

Location : Hyderabad

Job Level : G5L1

Eligibility Criteria :

• Strong communication skills (oral and written) are required.
• Working knowledge of payroll and benefits administration is highly preferred.
• RPF or FPC / CPP certification is preferred.
• Proven strong leadership and business skills.
• Excellent interpersonal, conflict management, and mentoring skills.
• Effective time management, organizational, and planning skills.
• Demonstrates behavior that aligns with the values of the organization.

Overview & Scope :

The Director will develop and lead day-to-day operations of key strategic Retirement Services teams within the One SBS India portfolio. This role is critical for scaling processes to enhance the scope and quality of services while improving operating costs and margins. The Director is responsible for all aspects of daily operations, including driving strong associate and client engagement, ensuring operational excellence through KRA / SLA adherence, and fostering a culture of innovation and continuous improvement.

Managerial Responsibilities :

Individual Skill Set :

This job description outlines the responsibilities and qualifications for a director role in the Retirement Services team within the One SBS India portfolio. The role is strategic, requiring a balance of operational leadership, client engagement, and process improvement.