HR Operations Head

PGC Digital is looking for an experienced HR Operations Head to lead and streamline all People Success operations across the organization. If you’re passionate about performance management, HR governance, systems, and building high-impact HR processes, this role is for you.

Key Responsibilities

• Lead end-to-end annual appraisal cycles (KRA / KPI setup, assessments, calibration, compensation fitment).
• Drive monthly performance reviews , scorecards, PIPs, and capability-building initiatives.
• Implement and track OKRs / KRAs and monthly milestones using tools such as Zoho Projects, Jira, Asana, or Monday.com.
• Own HRMS operations including GreytHR PMS, timesheets, attendance, leave governance, onboarding, exits, and payroll inputs.
• Maintain HR policies, documentation, ISO / SOC compliance , and audit readiness.
• Conduct structured employee 1 : 1s, handle escalations, and facilitate HR Connects with leadership.
• Lead and mentor a team of HR Operations Associates to ensure seamless execution.

Skills & Must-Haves

Qualifications

Why Join Us?

You’ll work closely with the Founder & Leadership to build a transparent, compliant, and performance-driven HR ecosystem. This is a high-impact role where you will help mature the People Success function at PGC Digital and shape the culture of a growing digital organization.