Human Resources Manager

We are looking for a HR candidate in the same Retail Jewellery Industry, Other Industries we are not considered.

1. Talent Acquisition & Workforce Planning

Drive end-to-end recruitment strategies specifically tailored for skilled artisans, experienced showroom executives, gem specialists, and back-office personnel.

Partner with store leadership to identify staffing needs in anticipation of festive seasons and wedding periods key retail peaks for heritage jewellery.

Cultivate a robust talent pipeline, maintaining the brand’s standards of integrity, hospitality, and tradition.

2. Training & Development

Design and facilitate training programs focused on product knowledge (e.g., antique jewellery, temple jewellery, hallmarking), customer interaction, and brand storytelling.

Conduct onboarding programs that immerse new employees in the history, vision, and values of Dhamu Chettiar Nagai Maaligai.

Establish a culture of continuous learning through workshops, peer learning, and periodic upskilling.

3. Performance Management

Implement performance appraisal systems that align employee goals with store-level revenue targets, customer satisfaction, and product expertise.

Ensure objective and transparent performance reviews, enabling recognition and corrective development as needed.

Support leadership in building high performing retail teams.

4. Employee Engagement & Relations

Foster a familial work environment reflective of the brand’s traditional roots and customer first philosophy.

Resolve interpersonal or team related issues with empathy and neutrality.

Champion employee engagement through recognition programs, cultural events, and wellness initiatives.

5. Policy Compliance & Governance

Ensure full compliance with all applicable labour regulations, jewellery trade specific mandates, and internal ethical guidelines.

Periodically revise HR policies to align with evolving workforce expectations and legal standards.

6. Compensation, Payroll & Benefits

Oversee timely and accurate disbursal of payroll and statutory contributions.

Design role appropriate incentive programs for retail and sales staff during festival or promotional periods.

Benchmark compensation with industry standards, maintaining fairness and competitiveness.

7. HR Systems, Reporting & Analytics

Manage HR records and reporting through digital or legacy systems as required.

Monitor HR metrics such as attrition, absenteeism, training impact, and staffing efficiency.

Present strategic insights to management for data-driven HR decisions.