Director Sales Operations

About Axtria

Axtria is a data analytics and software technology company. We are AI-first organization and bring AI through our suite of life sciences-focused SaaS platforms and services.

By seamlessly blending information, process knowledge of Pharma commercial operations, analytics, and AI-technology, we help life sciences organizations gain a competitive edge to improve patient outcomes and drive business growth.

A strong track record in delivering customer value by being innovative, flexible and transparent has enabled us to become the fastest growing service providers to Pharma companies. In short fifteen years, the company has grown to over 3500 employees. We work with over 75 life-science customers including many large and specialty Pharma companies.

Role Overview

The Head of Sales Operations is a key leader responsible for improving the effectiveness, efficiency, and predictability of our revenue organization. This role supports the organization by optimizing sales processes, managing sales tools including CRM, improving forecasting, and enabling sales teams to perform at their best.

You will work closely with Client partners, Marketing, Customer Success, Delivery, and Finance to build scalable operations that support the company’s next stage of growth.

Key Responsibilities

• Sales Planning & Forecasting
• Key participant in annual sales planning and target setting.
• Run the sales forecasting process and provide visibility into pipeline health and revenue outlook.
• Process & Operations
• Improve and standardize sales processes from lead to close to handoff.
• Ensure strong governance around pipeline, approvals, and deal structures.
• Incorporate AI to sharpen sales funnel and conversion
• CRM & Sales Tools
• Own the CRM (Salesforce) and other key sales tools & technologies.
• Drive data accuracy, automation, and system adoption across the sales organization.
• Reporting & Insights
• Deliver dashboards and insights on pipeline, performance, and SaaS / Services KPIs.
• Provide recommendations to improve sales productivity and conversion.
• Incorporate AI to generate predictive analytics and give NBA to sales people to increase sales effectiveness
• Sales Enablement
• Oversee onboarding, training, and sales readiness programs.
• Maintain sales playbooks, tools, and resources to support field teams.
• Sales Scorecard
• Manage the design and administration of sales scorecards.
• Ensure alignment with company goals and budget.

Qualifications

What Success Looks Like

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